Risk Analytics Analyst II

About Blackhawk Network:

Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN's portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today's leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN's network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.

Overview:

Blackhawk Network is looking for an enthusiastic, team-oriented individual to join our Risk Audit Team.

Blackhawk Network is changing the world of gifting by making it possible to send a personalized eGift Card from any device, anywhere, anytime, with the best experience possible. More than 400 brands partner with us including Uber, Starbucks, Nordstrom, Delta, Best Buy, and The Home Depot.

The online gift card space is a high-risk segment. It attracts its fair share of malicious actors, each looking to make a quick dollar. Gift Cards are also a highly convenient option for consumers to buy gifts for friends and family or to capitalize on great promotional offers. BHN Risk Services provides best-in-class fraud prevention. We are committed to approving every good order. We are team driven and driven to succeed in this essential responsibility.

Responsibilities:

Primary Duties

• Discover, recognize, and audit for patterns of fraudulent activity on orders that have been decisioned.
• Analyze and comprehend reporting and take appropriate action.
• Provide feedback for constant process improvement and awareness of current trends.

Skills and Experience

• Strong analytical and decision-making skills.
• Exceptional attention to detail and organization skills.
• Experience in volume driven and time sensitive work environments.
• Proficiency using the internet search tools and social media platforms.
• Extensive experience/knowledge with Microsoft Excel, My SQL.

Qualifications:

Qualifications

• College degree (B.S./B.A.) or work experience equivalent in the Financial industries or Risk, at least 4 years.
• Investigations background a plus
• Must type at least 40 WPM
• Very knowledgeable in MS Office applications
• Very strong attention to detail
• Ability to communicate well in writing
• Ability to work remotely

Risk Analysts who excel in this role

• Demonstrate the ability to make connections that clarify information and produce insights.
• Are careful, recognize patterns and maintain an eye for detail over many repetitions.
• Are creative thinkers who can approach each order contingently.
• Look to learn and teach in every collaboration.
• Are comfortable running multiple software solutions concurrently.
• Exhibit's confidence to make independent decisions based on analytical results.
• Can work independently without constant supervision.

Benefits:

Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout 2024, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other "Fair Chance" laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia's ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.