Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).
We are looking for a Risk Advisor to support client risk management initiatives by overseeing claims management, coordinating with Carriers and TPAs, facilitating claim reviews, and serving as a trusted liaison between clients and insurance partners. This role focuses on delivering exceptional client service, resolving complex claim issues and building strong relationships with clients, internal teams and external vendors.
A day in the life.
- Monitor the performance of carrier/TPAs and act as liaison between carriers/TPAs and clients,
- addressing and documenting resolution of service issues.
- Conduct and/or facilitate claim reviews as required by the client service commitment.
- Assist clients in the submission of Property claims to insure prompt and satisfactory resolution by the carrier/TPA.
- Provide initial and ongoing claim advocacy on serious/specialty claims including analysis, interpretation, and negotiation of coverage disputes.
- As necessary, report claims on behalf of insured to insurer.
- Participate in client on boarding and renewal process. Act as a client resource to identify and
- match risk management needs with appropriate products/services to provide an integrated
- delivery of risk management services.
- Provide loss analysis and recommendation to the production team and Loss Control as needed.
- Maintain communication with production team on results of services provided and any client issues.
- Develop and deliver effective written and oral communications of technical concepts and deliverables.
Our future colleague:
- 10+ years of Insurance industry experience, with a major portion of that in Multi-Line Claims.
- Must have multi-Line experience (particularly Commercial Lines Liability).
- Strong Insurance Technical knowledge.
- Experience handling large, litigated cases & coverage disputes.
- Extensive client management or client service experience and the ability to interact with, and
- make presentations to clients.
- Must have strong Word and Excel and be comfortable using PowerPoint.
- Insurance licenses preferred but not required.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Health Insurance
- 401k
- Professional development opportunities
- Hybrid work
- Six week paid parental leave for the birth or adoption of a child
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://www.linkedin.com/company/marsh-mclennan-agency/
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMABI
Skills Required
- 10+ years of insurance industry experience
- Multi-line claims experience, particularly in commercial lines liability
- Strong insurance technical knowledge
- Experience handling large litigated cases and coverage disputes
- Extensive client management experience
- Strong Word and Excel skills, comfortable with PowerPoint
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
