Right Hand / Bras Droit Intern - Gift Cards Lead

⚡️Who we are

We help consumers shop smarter. Our ambition is to revolutionize the way people shop, empowering them to find what they need, make informed purchasing decisions, and save money.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

It’s still day 1; come build the future of shopping with us!

This position is remote-friendly.

☎️ Our B2B team

“Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.”

The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards.

• For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms.

• As for Card-Linked, Account Executives are in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing these long-lasting partnerships.

• Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants.

Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast!

🎯 What you will do

At Joko, we just launched a new business line that has tremendous potential: users can now purchase Gift Cards to pay for their purchases through the app and earn immediate cash back

As a Gift Cards Intern, your main mission will be to work hand-in-hand with the team to ensure this business line is growing at its full potential, through visibility, commercial offers and smooth operations. Gift Cards is a fast-growing new business line, and there's so much to build!

Your responsibilities:

• Drive the growth of Gift Cards in the US: Optimize operations, enhance monitoring post-launch, leverage user insights to adapt our strategy, and build strong partnerships with US gift card providers to scale the business relationships with US gift card providers.

• Data analysis: Ensure close monitoring of the gift card business and analyze the performances closely with the different teams.

• Brands management: Manage relationships with providers and brands, to provide the best possible rates to our users, on all the merchants we can.

• Marketing: Work hand-in-hand with the marketing team to support the growth of the new gift cards business line (newsletters, CRM rules, etc.)

• Operations: Ensure we have all the right processes in place to scale this business line, both to provide the best experience to our users and to ensure we have the right internal monitoring processes.

• Product: Work with the Product team to ensure we are prioritizing correctly in regards to the Gift Cards feature, and perform user interviews to understand their behavior and gather feedback.

• Care: Work with the Care team to anticipate users’ requests on this topic, and collect feedback from users

👀 Who we're looking for

• Education: You will be graduated from a top business or engineering school (or equivalent) and are currently looking for a 6-month end-of-studies internship.

• Experience: You have internship experience working in a startup/scaleup in the commercial field or as a founder associate, in big tech companies or in the consulting/finance industry.

• Languages: You are a fluent French speaker, but also at ease in English both written and spoken.

• Entrepreneurial mindset: You love to create things from scratch, love challenges, are a true problem-solver, and might even think of launching your own company someday.

• Relationships and communication: You are very comfortable in spoken and written formats. You love communicating and building long-lasting relationships with your stakeholders.

• Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders.

• Attention to details: You know that the devil is in the details and you always spot issues.

💎 Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

• Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

• Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world.

On top of that, we offer many perks such as:

• a budget for remote work equipment

• a ClassPass subscription for you to stay in shape wherever you are

• premium health insurance (Alan Blue in France)

• a Swile card for your meals, if you are based in France

• frequent team events and in-person gatherings every quarter!

• and so much more, see here ⏪

🤝 Our hiring process

• 20-min call with the Hiring Manager

• 45-min personality interview with two team members

• A case study followed by a 45-min debrief with team members / For Tech positions: live tests with team members

• 45-min Founders interview

• Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!