The Role
Perform language interpreting for the LEP community in medical, legal, and customer service contexts. Provide exceptional customer service and adhere to professional standards.
Summary Generated by Built In
Overview:
Language Services Associates is looking for Vietnamese interpreters in the Richmond Virginia area. As a member of LSA’s network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. LSA is continuously accepting qualified interpreters for a wide range of interpreting assignments!
Responsibilities:
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and Vietnamese
· Familiarity with and the ability to comply with industry standard best practices (i.e. professionalism, courtesy, protocol and confidentiality)
· The ability to provide a high level of client service
· Access to personal or public transport
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.
Skills Required
- Full fluency in both English and Vietnamese
- 2+ years of professional interpreting experience
- Industry specific certifications/trainings (CMI, CCHI, etc.)
- Access to personal or public transport
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The Company
What We Do
Language Services Associates (LSA) provides a full suite of language interpretation and translation solutions, including over-the-phone, video, and onsite interpretation. With over three decades of experience, LSA facilitates millions of interactions annually, helping organizations in healthcare, government, finance, and other sectors bridge language gaps and ensure effective communication with limited English proficient individuals, ultimately improving service accessibility and compliance.
