RFP & Sales Enablement Manager

| USA +80 more | Remote
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Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.


Why This Role Is Important to Arcadia


Arcadia is looking for a proactive and results-driven RFP & Sales Enablement Manager to support and optimize our proposal processes and sales strategies. With a key role in front-to-end support of new RFP opportunities, you will be pivotal in crafting winning proposals by leveraging insights from across departments. Your collaboration with Product and Marketing will ensure our competitive edge in the marketplace. This role demands a strategic thinker with exceptional organizational and communication skills, capable of meeting deadlines and spearheading successful proposals. You'll work closely with senior growth leaders to refine our sales effectiveness and drive the creation of impactful sales enablement programs. Ideal candidates are detail-oriented, possess strong writing skills, and are committed to deepening their understanding of our offerings to enhance proposal quality and sales tactics. Join us to lead change, foster innovation, and make a tangible impact on our growth trajectory.


What Success Looks Like

In 3 months

· Learn about our product suite to understand our value proposition and market differentiators

· Build relationships with subject matter experts

· Learn the available tools to help create RFPs and enablement materials, including Loopio, Salesforce, and the Arcadia Learning Management System (LMS)

· Support the project management and content creation of RFPs in collaboration with the lead RFP manager

· Learn the sales process and deal lifecycle to uncover areas for optimization and enablement

· Pass the first round of the product certification program (focused on product knowledge and company background/overview)


In 6 months

· Independently manage the end-to-end proposal process

· Become an administrator of Arcadia’s Loopio instance

· Collaborate with Marketing team and other SMEs to update existing library of content and develop new content

· Supports deal solutioning and pricing conversations alongside sellers and solution engineers

· Creation and maintenance of a Growth Enablement calendar/program

· Supporting and developing content for the sales certification program

· Pass the second round of the product certification program (focused on product deep dives)


In 12 months

· Become a key member of the Growth Operations team through RFP and RFI creation and completion, content creation, and supporting ad hoc sales questions and questionnaires

· Fully operationalize the Sales Enablement Certification program

· Lead multiple proposals independently 

What You'll Be Doing

  • RFP Management
  • RFP Process Management
  • Leading the end-to-end Request for Proposal process - to include opportunity qualification, proposal planning and scoping, RFP creation, and all requests for clarification and post-submission follow up
  • Collaborating with legal, marketing, finance, product and other SMEs to gather relevant information for proposal responses
  • Assisting sellers in identifying information needed to develop winning proposals and competitive pricing

  • Content Development
  • Developing and editing proposals, bids, quotes, and other documents. Those describing Arcadia’s products, solutions, and services in response to information requests from prospective clients
  • Tailoring responses to address client-specific needs and requirements

  • Content Management
  • Maintaining ownership of and working to optimize Arcadia’s RFP response software and content database (Loopio)
  • Developing compelling responses by effectively translating new product offerings, industry trends, current and emerging customer challenges, and changes in the market

  • Quality Assurance
  • Managing multiple projects while maintaining high levels of quality, accuracy, and consistency in our messaging and pricing methodology.
  • Conducting thorough reviews of proposal documents to ensure accuracy, completeness, and alignment with client expectations
  • Ensuring adherence to deadlines and quality standards; attention to detail is paramount

  • Sales Enablement
  • Improving and maintaining a holistic enablement program for the Arcadia Growth organization
  • Working at all levels within the Growth organization to support, coach, and enforce the knowledge and disciplines required to achieve our targets
  • Working collaboratively with cross-functional subject matter experts to design and deliver relevant enablement programs
  • Helping lead and facilitate sales and account management onboarding activities
  • Working to continuously improve the Arcadia Sales Academy Certification program
  • Developing content and manage a regular cadence of Growth Team “Hot Topic” discussions

What You'll Bring

  • BA/BS Degree in Business Administration, Marketing, Healthcare Administration, Public Health, or a related field
  • Minimum five (5) years’ experience working in a high-functioning sales organization
  • In-depth experience in healthcare with a strong emphasis on value-based care models, demonstrating a thorough understanding of the healthcare ecosystem and how technology can drive transformation
  • Exceptional writing skills with the ability to craft compelling narratives tailored to diverse healthcare stakeholders
  • Must possess an unwavering attention to detail to ensure accuracy and consistency in all communications and proposals
  • Strong knowledge of Microsoft Office applications (specifically MS Word, Excel, and PowerPoint) and able to learn other programs, as needed
  • Experience designing, developing, and implementing policies and programs that drive improved sales performance
  • Able to independently plan, prioritize, and organize a diverse and deadline-driven workload
  • Effective interpersonal and communication skills that can be applied to all levels of the organization
  • Strong analytical and critical thinking skills
  • Ability to consistently manage multiple simultaneous projects to strict deadlines
  • Ability to communicate to various stakeholders effectively and clearly, both within and outside the organization, with professionalism
  • Must thrive on the excitement and challenge of being on a lean and busy team

Would Love for You to Have

  • Understanding of payment reform and Value Based Care topics
  • Experience developing enablement programs
  • Familiar with the enterprise sales process preferred
  • Experience with CRM systems is a plus

What You'll Get

  • Become a valuable and integral member of an industry-leading sales organization
  • Deepen your knowledge and experience in value-based care
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development

  • This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.


This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • ElixirLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ChatGPTLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • HadoopFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • AccessDatabases
    • AWS RedshiftDatabases
    • CassandraDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • HadoopDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
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    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • PixelmatorDesign
    • AirtableManagement
    • AsanaManagement
    • BasecampManagement
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • UserGemsCMS
    • Definitive CMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • SalesLoftCRM
    • HubspotEmail
    • HubspotLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • Ring CentralCollaboration
    • BoxCollaboration
    • OneDriveCollaboration

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How has your career grown since starting at the company?

When I first came to Arcadia, I was the only person in my department, filling a brand-new role. In my 8 years here, my career has grown rapidly. I am now a Sr Manager of a department of 9, building the auditing program from the ground up and am known as a go-to person within the Value Based Care Services

Beth

Director, Contractual Oversite and Performance

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

We leverage cutting-edge technologies to enhance our work environment. From advanced collaboration tools to virtual reality experiences, we embrace technology to streamline processes and enhance the overall employee experience.

We offer industry leading benefits including unlimited vacation that Arcadians are able to use to ensure their work life balance. Work alongside and learn from highly skilled and experienced coworkers and teams.

Annual wellness program encourages fitness as a habit. Ongoing learning opportunities to enhance skills and advance careers.

Our commitment is to create a workplace where employees feel supported, valued, and empowered in all aspects of their professional and personal lives.

Your innovative spirit is not just appreciated; it's celebrated.

Culture
Volunteer in local community
We have a compassion club that raises money throughout the year and organizes annual Toys for Tots Drives and Breast Cancer Awareness fundraising programs.
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Dependent care flexible spending account plan
Generous parental leave
Family medical leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Mass transit and parking FSA plans
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
This is a medical plan perk
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests. We have "No Meeting Fridays" to allow employees time for deep focus work and planning.

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