RFI & Content Analyst

Are you seeking a purposeful and rewarding commercial RFI & Content career opportunity within the Clinical Research industry?

What you'll be doing

RFI/RFQ Management

• Process RFI/RFQ requests through the Clario proposal response system, including but not limited to, site and device qualification forms

• Review responses suggested by the system for relevancy and update where necessary

• Investigate technical specification documentation, user manuals etc. to obtain information as required

• Liaise with internal SMEs to obtain information as required

• Ensure the timely and accurate delivery of all deliverables

Database Management

• Management of the RFI content library

• Maintain accuracy of responses in the RFI content library

• Manage RFI/RFQ requests in Salesforce

• Manage the systematic SME review of stock answers through the system

• Manage library of SME responses within the system

Internal Relationship Management

• Manage interactions with SMEs relating to detail gathering for RFI/RFQ through the system

• Manage communication, updates and expectations of Project Management and other internal requestors as required

Contributes to team effort by

• Exploring new opportunities to add value to organization and departmental processes

• Helping others to achieve results

• Supporting other functional teams with any information request needs

• Perform other duties as assigned

What we look for

• Bachelor’s degree, or minimum years’ experience required as outlined below

• Knowledge of Salesforce or similar CRM tool required

• Microsoft Office applications including Excel, Word and Access required

• RFI/RFQs and/or content management tools experience desirable

• 2+ years’ experience in Project or Proposal Management/Co-ordination, Relationship Management/Account Management, liaising with multi-departmental stakeholders

• 2+ years’ relevant industry experience preferred

• Ability to work independently or in team setting; ability to adjust to changing priorities

• Excellent attention and orientation toward meticulous work

• Strong organization skills and ability to prioritize and meet deadlines

• Strong interpersonal and communication skills, both verbal and written

• Ability to project and maintain a professional and positive attitude

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.

Clario is committed to providing an inclusive workplace that welcomes diversity and equal opportunity. We encourage all qualified candidates who are passionate about sustainability, ethical business, and making a positive impact to apply for this role.

EEO Statement

Clario is an equal opportunity employer.  Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.