Company Description
Do you have a passion for fighting financial crime and making a real impact? We’re looking for an enthusiastic and detail-oriented RFI Analyst to join our growing financial crime team in Austin, Texas. As part of our team, you’ll play a key role in managing requests for further information (RFI) between Wise and our partner banks, helping to ensure smooth operations and keeping our customers safe.
What We Do at Wise: Wise is on a mission to make money without borders the new normal, and you’ll be an essential part of that journey! With millions of customers around the world, we’re committed to transparency, innovation, and fairness in finance. By joining our team, you’ll have the opportunity to grow your skills, make an impact, and help us save people money every day.
Job Description
What You’ll Get:
- A starting salary of $78,500 annually
- Company Restricted Stock Units (RSUs)—a chance to share in our success
- Comprehensive benefits that support you both in and out of the office (more details below!)
Your Role and Mission: As an RFI Analyst, you’ll be at the forefront of our financial crime efforts. You’ll work with data from our North American partner banks to identify trends, address concerns, and enhance operational processes. By collaborating with various teams within Wise, you’ll ensure that our RFI operations run smoothly and meet our high standards.
Here’s what you’ll be doing:
- Data Analysis: Use tools like Looker and other BI platforms to perform deep dives into RFI data, spot trends, and assess financial crime risks.
- Problem Solving: Act as the main point of contact for escalations, handling process and system-related issues, and coordinating with North American partner banks.
- Process Improvement: Identify gaps, develop solutions, and refine procedures to enhance our RFI operations.
- Collaboration: Work closely with teams across Wise, from Compliance to Product, to tackle challenges and share insights.
- Onboarding New Partners: Assist in bringing new North American banking partners on board, ensuring that they meet our RFI requirements.
- Continuous Improvement: Keep an eye out for opportunities to make our processes better and more efficient.
Qualifications
What We’re Looking For:
- Experience: You have 2+ years of experience in compliance, AML/CTF, or a similar role within a financial institution or FinTech.
- North American Banking Expertise: You know the ins and outs of traditional North American banking and understand the relevant regulatory frameworks.
- Project Management Skills: You’re a problem-solver who can take ownership, make decisions, and drive projects to completion.
- Analytical Mindset: You love diving into data, identifying patterns, and sharing actionable insights with your team.
- Communication Skills: You’re a clear and confident communicator, able to explain processes to both internal teams and external partners.
- Attention to Detail: You have strong documentation skills, ensuring clarity and accuracy in all your work.
- Team Player: You can work independently or collaborate seamlessly with others, juggling multiple priorities at once.
- Growth Mindset: You’re open to feedback, eager to learn, and motivated to grow.
- Fluent English: Excellent written and spoken English skills are essential; other languages are a bonus!
Additional Information
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For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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What the Team is Saying
What We Do
Wise is a global technology company, building the best way to move and manage the world's money.
With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.
In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
