Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Position Title: Production Accountability Coordinator
Location: Assembly Drive, Rockford, IL 61109
Department: Operations
Shift: 2nd Shift
Coordinate and investigate return to stock and online accountability processes. Appropriately address and correct issues to move production jackets towards closure.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
- Provide and fill out the yield calculation – variance explanation when needed. Investigate and correct JDE and RTS paperwork when applicable.
- Address dislocated components and re-introduce them back into the JDE system when possible.
- Investigate root cause and solutions of unacceptable accountability variances. Be the subject matter expert and trainer for the online accountability and return to stock process.
- Train and support HPWT’s on the online accountability process.
- Help maintain inventory accuracy.
- Identify and fix errors made on past returns and issuances.
- Perform the RTS process when needed.
- This position may require overtime and/or weekend work.
- Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
- Attendance to work is an essential function of this position.
- Performs other duties as assigned by Manager/Supervisor.
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
- Skills testing requirements met at approved grade level for position.
- Basic Mathematical Skills
- Basic Computer Skills: Ability to perform basic computer tasks and has the ability to operate common computer programs.
- Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers.
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
- Learn JDE
Preferred:
- Ability to identify and resolve problems in a timely manner.
- Ability to display a willingness to make decisions.
- Ability to demonstrate attention to detail.
- Ability to effectively present information to various people as the job requires.
- Experience with Microsoft Applications; Word, Excel, Outlook.
- Experience with Pilgrim.
The hiring rate for this position is $18.15 -$20.42 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Skills Required
- Meet skills testing requirements at the approved grade level for the position
- Basic mathematical skills
- Basic computer skills and ability to operate common computer programs
- Minimum professional proficiency in speaking and reading
- High reasoning ability to solve practical problems and interpret varied instructions
- Ability to learn JDE
- Ability to identify and resolve problems in a timely manner
- Willingness to make decisions
- Attention to detail
- Ability to effectively present information
- Experience with Microsoft Word, Excel, and Outlook
- Experience with Pilgrim
PCI Pharma Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.
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Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
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Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
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Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.
PCI Pharma Services Insights
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.








