Location: Parramatta or Chatswood, NSW, Australia
Reporting to: Program Manager RIC
ServiceStream is seeking an experienced RF Performance Engineer to support the delivery of large-scale mobile network upgrade and rollout programs. This role plays a critical part in end-to-end RF performance assurance, post-integration optimisation, and ensuring network quality meets SLA and customer acceptance standards.
You will work across multi-vendor RAN environments, collaborating closely with internal delivery teams, optimisation engineers, vendors, and the client to achieve RFI–RFS milestones, performance targets, and regulatory compliance.
Key Responsibilities
- Own RF performance assurance activities across the project lifecycle, from logbook creation and PTW through to post-integration KPI monitoring and final site acceptance
- Coordinate and schedule RF performance and optimisation activities in line with project delivery forecasts
- Monitor and optimise RAN KPIs to ensure network performance, quality, and customer SLAs are consistently met
- Oversee post-upgrade performance, ensuring RFI–RFS gaps are maintained within forecast targets
- Supervise and mentor RF optimisation engineers, providing technical guidance on diagnostics, root cause analysis, and resolution
- Review and implement Methods of Procedure (MOPs) and new network features in line with customer (Optus) strategy and baselines
- Prepare scripts, plans, and optimisation tools to support feature rollout and complex configuration changes
- Ensure EME and ACMA compliance prior to declaring sites in service
- Manage HOP submissions and ensure all technical and regulatory requirements are satisfied
- Produce performance reports, dashboards, and presentations for customers and internal stakeholders
- Act as a key technical interface with the client, vendors, and internal teams on RF performance matters
Skills & Experience
- 2+ years’ experience in RF performance assurance, optimisation, or RF planning
- Hands-on experience with Huawei, Ericsson, and Nokia RAN environments
- Strong understanding of multi-vendor OSS platforms
- Proven capability in analysing large performance datasets and driving optimisation outcomes
- In-depth knowledge of RAN KPIs, troubleshooting workflows, and optimisation levers
- Experience working within mobile network upgrade or rollout projects
- Knowledge of EME and ACMA regulatory compliance requirements
- Proficiency in report automation and tool development using Excel VBA, Python, SQL, or similar
- Strong communication and stakeholder management skills, with experience engaging directly with customers
- High attention to safety, quality, and delivery discipline
Why Join ServiceStream?
- Work on major tier-one carrier network programs
- Exposure to leading-edge RAN technologies and features
- Collaborative, safety-first culture aligned to Incident & Injury Free principles
- Opportunity to influence RF performance outcomes at scale
- Career development within a growing telecommunications delivery business
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Skills Required
- 2+ years of experience in RF performance assurance, optimization, or RF planning
- Hands-on experience with Huawei, Ericsson, and Nokia RAN environments
- Strong understanding of multi-vendor OSS platforms
- Experience analyzing large performance datasets and driving optimization outcomes
- In-depth knowledge of RAN KPIs, troubleshooting workflows, and optimization levers
- Experience working within mobile network upgrade or rollout projects
- Knowledge of EME and ACMA regulatory compliance requirements
- Proficiency in report automation and tool development using Excel VBA, Python, SQL, or similar
- Strong communication and stakeholder management skills, including direct customer engagement
- High attention to safety, quality, and delivery discipline
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What We Do
Service Stream is an S&P/ASX 300 listed business that specializes in the design, construction, installation, operation, and maintenance of critical assets across Australia's essential infrastructure networks. The company provides integrated end-to-end asset life-cycle services, primarily focusing on the provision of telecommunications and network services to keep Australian communities connected.
