RevOps Analyst

📍 London Hybrid - 3 days per week in our London office (E1), 2 days remote/WFH (or the office if you prefer!)

Who we are

At Goodlord, our mission is to be the gold-standard platform for renting.

Used by more than 3,500 letting agents across the UK, we're building products that remove friction from every stage of the rental journey.
Behind that sits a commercial organisation powered by data, systems and smart decision-making - and that's where Revenue Operations comes in.

We're now looking for our first dedicated RevOps Analyst to help us build the reporting, systems and processes that allow our commercial teams to spend less time chasing information and more time delivering results.

What is the role?

This is a hands-on Revenue Operations role reporting to our Revenue Operations Lead.

You'll help turn commercial strategy into day-to-day reality by building dashboards, improving data quality, configuring Salesforce and uncovering the insights that help our Sales, Marketing and Customer Success teams make better decisions.

You'll have plenty of ownership, but you'll also have someone experienced to learn from as the function continues to grow.

Your day-to-day will involve:

• Building and maintaining the dashboards our commercial teams rely on every day.

• Configuring and improving Salesforce, helping keep our CRM clean, reliable and fit for purpose.

• Analysing pipeline, renewals, retention and commercial performance to identify trends, opportunities and risks.

• Improving data quality across Salesforce, HubSpot and Planhat so we can trust the numbers we're working with.

• Working across Sales, Marketing, Customer Success and Finance to improve processes throughout the customer lifecycle.

• Testing new automations and AI-powered workflows that make our commercial teams more effective.

This is a genuinely hands-on role. You'll be building dashboards, fixing processes, digging into data and solving problems yourself.
If you're looking for a strategic leadership position where you're setting company-wide commercial direction, this isn't the right fit.
If you enjoy getting stuck into the detail whilst having real influence on how a business operates, you'll likely love it!
You should apply if:

• You've built a solid foundation in RevOps, Sales Ops, Business Operations or commercial analytics within a SaaS business and are ready for your next challenge.

• You're confident using Salesforce (reporting, dashboards and basic configuration) and enjoy making systems work better.

• You have experience of and enjoy working with SaaS commercial metrics like NRR, GRR and churn, using data to help commercial teams make smarter decisions.

• You're naturally curious, enjoy solving problems and always look for ways to improve how things work.

• Experience with SQL, BI tools, Planhat or AI-powered automation would be a bonus, but isn't essential.

Most importantly, we're looking for someone who enjoys building, improving and learning. This is an opportunity to join Revenue Operations at an exciting stage, work closely with an experienced Revenue Operations Lead, and play a genuine role in shaping how our commercial teams operate as Goodlord continues to grow.

Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).

• Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!

• Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

• 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.

• Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

• Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

If you’re ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)!

A full job spec is available on request.

Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment.

Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application.

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

No agencies please - we have tried and trusted partners we would turn to should we require support.