Reverse Logistics Spec

POSITION SUMMARY:

The Reverse Logistics Specialist manages the daily activity of engaging with a Third Party Reverse Logistics (Returns) provider to assure accurate reporting, and maintaining all KPI's. Works closely with vendors, Merchandising, and Logistics to manage defective returns and assure that efforts are aligned with our business needs.

ESSENTIAL FUNCTIONS:

• Understands the current business processes; create a vision and strategy for the evolved organization; and implement best-in-class, customer-centric solutions.

• Reviews and resolves issues with vendors, service providers, merchandising, store operations, distribution, customers, and other related supply chain components as required.

• Works closely with logistics network including Retail Stores, Distribution Centers, 3PL providers, transportation coordinators, and vendor partners to transform return operations.

• Reviews and approves Monthly invoices from 3PL and vendor deduction’s.

• Reports on financials of returns progress & Cost associated to senior level management

• Sets, directs, and implements plan for the reduction of supply chain costs associated with returned units by identifying  root causes and recommended solutions, presenting results in meaningful terms.

• Follows up with external parties to ensure expectations are met.

• Partners internally with the merchandising and operations organizations to develop a fully integrated strategy to maximize value on returned goods.

• Acts as key point of integration across the organization on all things return related.

• Serves as a key advisor in negotiations with existing 3rd parties and engage new partners as needed, using analytics and deep knowledge of our operations to provide insight on cost profiles and ideal partnerships.

• Provides thought leadership and use data to influence peers and leaders; driving toward action.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Bachelor’s degree

• Experience: 2-4 years of experience

KNOWLEDGE, SKILLS, AND ABILITY:

• Outstanding communication skills and ability to present information effectively

• Strong analytical skills, as well as, critical problem solving and decision making skills

• Must be able to plan, prioritize and organize effectively

• Ability to work independently and under pressure

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regular computer work, and sitting

• Occasional walking, standing, and lifting

INDEPENDENT JUDGEMENT:

• Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].