Reverse Logistics Manager

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Cookeville, TN
In-Office
Retail
The Role

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Click the link below to find out more details about the specific departments within each distribution center!Distribution Center Information Sheet

Job Description:

Education:

  • High School diploma or equivalent required
  • Bachelor's degree in industrial engineering, management, logistics or relevant discipline or equivalent experience in lieu of degree

Work Experiences:

  • 3+ years of experience in related reverse logistics and/or supply chain field
  • Experience with Warehouse Management Systems

Skills:

  • Knowledge of Reverse Logistics experience
  • Knowledge of warehouse operations
  • Proven track record of process improvements
  • Exceptional communication and interpersonal skills (written and verbal)
  • Strong project management skills

Responsibilities:

  • Directly responsible for the Katy Distribution Center Reverse Logistics operation; returns off-load, eCom return processing, RTVs/RTS processing, new stores set up, and supply team operations. 
  • Direct supervision of team leads over eCom returns, Returns, RTV’s/RTS and supplies.
  • Assists in the completion of processes and operating practices used to manage product returns, insuring accurate inventory management, timely execution of production, count verifications and submissions.
  • Submission of daily  production tracking reports for each group’s performance; Returns,  RTV/RTS, eCom returns, and supplies.
  • Manages daily workload, continual process improvements, and implements appropriate teams to ensure completion to operational targets.
  • Applies system knowledge and analytical skills to extract business data to report operating trends for Reverse Logistics and KPI measurements.
  • Handles multiple incoming escalations appropriately.
  • Identifies and communicates actionable support cross-functionally to internal and external stakeholders.
  • Assists in Reserve Logistics projects/revenue opportunities.
  • Adheres to company policies, procedures, and safety rules.
  • Duties may change and be required to perform other duties as assigned.

Physical Requirements & Attendance

  • Ability to comprehend effectively and to communicate clearly
  • Ability to hear and specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
  • Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers) and feel; frequently required to stoop, crouch, use fingers, grasp, push, and pull; occasionally required to balance
  • Constantly lift up to 20 pounds; frequently lift 21 to 40 pounds, and occasionally lift 41 to 60 pounds
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Full time

Equal Opportunity Employer

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

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The Company
HQ: Katy, TX
10,555 Employees
Year Founded: 1938

What We Do

At Academy Sports + Outdoors, we believe in the power of fun. And we believe in helping our customers have more of it. With a wide assortment of sporting and outdoors gear, Academy offers the best brands under one roof — curated to make the most of every budget. Day in and day out, our 20,000+ Team Members bring a sense of adventure, energy, and passion to work. Understanding our people and the things that matter to them has been at the core of Academy culture for over 80 years. We take pride in creating a workplace that values hard work, commitment, growth, and of course, FUN.

Academy — headquartered in Katy, TX, a suburb of Houston — is one of the nation’s largest sporting goods and outdoor stores. We offer a broad assortment of quality hunting, fishing, and camping equipment and gear, as well as sports and leisure products, footwear, apparel, and much more.

Originally founded in 1938 as a family business in Texas, Academy has grown to a wide network of stores across many states, with $6.8 billion in annual revenue.

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