Position Summary
The Reverse Logistics Data Analyst is responsible for analyzing, optimizing, and reporting on device return, recovery, refurbishment, and disposition processes within AT&T’s supply chain network. This role leverages data analytics to improve asset recovery rates, reduce losses, streamline reverse supply chain operations, and ensure compliance with operational and financial controls.
The ideal candidate combines strong analytical expertise with operational acumen in telecommunications device lifecycle management.
Key Responsibilities
Data Analysis, Research & Reporting
- Analyze reverse logistics data including device returns, RMA trends and trade-ins
- Identify root causes of processing delays, loss exposure, or compliance gaps.
- Perform variance analysis across all systems.
Process Optimization
- Partner with Supply Chain, Retail Operations, Finance, and IT to streamline reverse logistics workflows.
- Identify process bottlenecks and recommend automation or system enhancements.
- Analyze carrier-related issues (e.g., shipment discrepancies, scan compliance, damage trends).
Financial & Inventory Controls
- Monitor financial impact of returns, write-offs, credits, and vendor chargebacks.
- Support reconciliation efforts between physical inventory and system records.
- Assist in forecasting reverse volume trends and recovery projections.
Cross-Functional Collaboration
- Work with distribution centers, field leadership, AR/retail teams, and vendors to resolve data discrepancies.
- Provide executive-level reporting and insights.
- Support strategic initiatives related to device lifecycle management and sustainability goals.
Preferred Qualifications
- Bachelor’s degree in Supply Chain, Business Analytics, Finance, Statistics, or related field.
- 2+ years of experience in data analytics, supply chain analytics, or reverse logistics.
- Advanced proficiency in Excel (pivot tables, Power Query, complex formulas).
- Strong analytical, problem-solving, and root cause analysis skills.
- Ability to translate complex datasets into actionable insights.
- Experience in telecommunications or consumer electronics supply chain.
- Knowledge of device lifecycle management and refurbishment operations.
Core Competencies
- Data-driven decision making
- Operational risk assessment
- Process improvement mindset
- Stakeholder communication
- Attention to detail
Preferred Qualifications
Position Summary
The Reverse Logistics Data Analyst is responsible for analyzing, optimizing, and reporting on device return, recovery, refurbishment, and disposition processes within AT&T’s supply chain network. This role leverages data analytics to improve asset recovery rates, reduce losses, streamline reverse supply chain operations, and ensure compliance with operational and financial controls.
The ideal candidate combines strong analytical expertise with operational acumen in telecommunications device lifecycle management.
Key Responsibilities
Data Analysis, Research & Reporting
- Analyze reverse logistics data including device returns, RMA trends and trade-ins
- Identify root causes of processing delays, loss exposure, or compliance gaps.
- Perform variance analysis across all systems.
Process Optimization
- Partner with Supply Chain, Retail Operations, Finance, and IT to streamline reverse logistics workflows.
- Identify process bottlenecks and recommend automation or system enhancements.
- Analyze carrier-related issues (e.g., shipment discrepancies, scan compliance, damage trends).
Financial & Inventory Controls
- Monitor financial impact of returns, write-offs, credits, and vendor chargebacks.
- Support reconciliation efforts between physical inventory and system records.
- Assist in forecasting reverse volume trends and recovery projections.
Cross-Functional Collaboration
- Work with distribution centers, field leadership, AR/retail teams, and vendors to resolve data discrepancies.
- Provide executive-level reporting and insights.
- Support strategic initiatives related to device lifecycle management and sustainability goals.
Preferred Qualifications
- Bachelor’s degree in Supply Chain, Business Analytics, Finance, Statistics, or related field.
- 2+ years of experience in data analytics, supply chain analytics, or reverse logistics.
- Advanced proficiency in Excel (pivot tables, Power Query, complex formulas).
- Strong analytical, problem-solving, and root cause analysis skills.
- Ability to translate complex datasets into actionable insights.
- Experience in telecommunications or consumer electronics supply chain.
- Knowledge of device lifecycle management and refurbishment operations.
Core Competencies
- Data-driven decision making
- Operational risk assessment
- Process improvement mindset
- Stakeholder communication
- Attention to detail
Skills Required
- Bachelor's degree in Supply Chain, Business Analytics, Finance, Statistics, or related field
- 2+ years of experience in data analytics, supply chain analytics, or reverse logistics
- Advanced proficiency in Excel (pivot tables, Power Query, complex formulas)
- Strong analytical, problem-solving, and root cause analysis skills
- Ability to translate complex datasets into actionable insights
- Experience in telecommunications or consumer electronics supply chain
- Knowledge of device lifecycle management and refurbishment operations
Prime Communications Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Prime Communications and has not been reviewed or approved by Prime Communications.
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Healthcare Strength — Medical, dental, and vision coverage is offered with an HSA option, alongside an EAP, company‑paid life insurance, and disability coverage. Health benefits are described as strong for families in some locations, including Blue Cross Blue Shield of Texas plans.
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Retirement Support — A 401(k) plan with employer matching is provided, complemented by access to financial education resources. The match is described as occurring once per year.
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Parental & Family Support — Maternity leave is available after six months of employment, with commission checks continuing during the leave period. Family-oriented protection is reinforced by company‑paid life and disability insurance.
Prime Communications Insights
What We Do
Prime Communications proudly serves as the largest, privately-held AT&T Authorized Retailer. Prime operates ~2000 stores and has 7500+ team members. Founded in 1999 with a single mall kiosk, Prime strives to deliver on our vision of customer-centricity, accountability, profitability, teamwork, and entrepreneurship every single day. In addition to AT&T, PRIME also operates 200+ Cricket Wireless stores. We also operate in Canada (https://www.primecomms.ca/) and Mexico (http://www.primecomms.mx/). Schedule an appointment at one of our stores today: https://attvip.com/ Get social with Prime! ➝ www.facebook.com/PrimeCommunicationsHQ ➝ www.twitter.com/PrimeComms ➝ www.instagram.com/PrimeComms #LifeAtPrime #AtPrimeYouCan #PrimeStrong
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