— a pioneering travel-tech company known for its three brands: RateHawk, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
This is a hybrid vacancy open to candidates residing in Dubai (citizens or permanent residents).
What You'll Do:
- Conduct comprehensive market analysis to identify growth opportunities and develop strategic plans to increase market share in designated destinations;
- Collaborate with internal teams to align strategies with client needs and business objectives;
- Build and maintain strong relationships with hoteliers, including key decision-makers and stakeholders, to negotiate competitive rates, special offers, and inventory availability;
- Serve as the primary point of contact for hotel partners and act as a liaison between hotels and internal teams;
- Utilize extranet platforms to manage hotel contracts, rates, and inventory effectively;
- Ensure that negotiated rates and special offers are accurately reflected on the extranet and accessible to our clients;
- Monitor availability and adjust inventory as needed to meet client demand;
- Negotiate competitive rates, discounts, and value-added amenities with hotel partners to secure preferential pricing for our clients;
- Work closely with sales and account management teams to understand client requirements and preferences;
- Proactively communicate special offers, promotions, and unique selling points to clients to enhance their overall experience and satisfaction;
- Monitor the performance of contracted hotels, including occupancy rates, revenue generation, and client feedback;
- Analyse market trends, competitive landscape, and client booking patterns to identify areas for improvement and optimization;
- Provide training and support to internal teams on hotel products, rates, and special offer;
- Keep abreast of industry developments, new hotel openings, and emerging trends to share relevant insights and best practices with colleagues.
- Relevant experience. At least, 3-5 years of experience in a revenue management or hotel contracting role within the hospitality industry;
- Analytical skills. Demonstrated experience in market analysis and strategy development;
- Negotiation skills. Proven track record of successfully negotiating contracts and rates with hotel partners;
- Experience using extranet platforms for contract management and inventory control;
- Personal skills. Ambitious, team player, eager to learn, proactive, results-oriented and comfortable in a fast-paced environment. Strong communication skills, both verbal and written, to interact with hotels and internal teams, as well as excellent organizational skills to manage multiple hotel contracts and agreements simultaneously;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Language knowledge. Fluent in English, other languages as a plus.
We are highly motivated to onboard the new team member as soon as possible, so the process will include:
- HR Interview
- Hiring Manager Interview
- Regional Director Interview
- Reference Check
- Job Offer
- Flexible schedules.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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What We Do
RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals.
We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 180 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 67 000 properties contracted directly. This allows us to provide our clients located in over 190 source markets with more than 2 000 000 properties all over the world.
Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.
Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents.
We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work.
Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.








