AI needs a new infrastructure layer. We're building it at Modal.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn,Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
What You’ll Work On:Own the inbound lead routing process, partnering with Marketing to ensure proper attribution
Run territory management and strategy for geo-based decision-making
Support and strategize on every aspect of revenue operations in your territory
Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting
Provide input and strategy on comp-based decisions and benchmarking
Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem
Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team
Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
Own the closed-won process from signature through handoff to post-sale
Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions
You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems
You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter
You’ve earned trust with a sales team by making their lives easier while holding them accountable to process
You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice
You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance
You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Skills Required
- 3-7 years in Sales Operations or Revenue Operations at a high-growth usage-based sales organization
- Built core GTM infrastructure: lead routing, CRM architecture, pipeline reporting, commission administration, deal desk
- Strong proficiency in HubSpot, building reporting and workflows that drive accountability
- Deep proficiency in workflows, lifecycle stages, custom properties, and data hygiene
- Owned commissions end-to-end: model building, calculating payouts, handling rep disputes, reconciling with Finance
- Run a deals desk and review contracts to catch errors before they become problems
- Strong Excel or Google Sheets skills; able to build pipeline coverage and forecasting models
- Strong communication and collaboration skills; earn trust across Sales, Marketing, and Finance
- Builder's mentality: identify gaps, propose solutions, and execute
- Player-coach orientation; willing to do detailed hands-on work while coaching others
- AI-forward mindset; actively use AI in work and pioneer AI use in GTM operations
What We Do
Deploy generative AI models, large-scale batch jobs, job queues, and more on Modal's platform. We help data science and machine learning teams accelerate development, reduce costs, and effortlessly scale workloads across thousands of CPUs and GPUs. Our pay-per-use model ensures you're billed only for actual compute time, down to the CPU cycle. No more wasted resources or idle costs—just efficient, scalable computing power when you need it.
