The Role
The Revenue Operations Specialist will optimize sales processes, manage Salesforce administration, ensure data integrity, and support analytics and reporting for sales metrics.
Summary Generated by Built In
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, airSlate WorkFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
We’re looking for a Revenue Operations Analyst to join the Revenue Operations team at airSlate.
In this cross-functional role, you'll build, manage, and optimize the end-to-end processes and tools supporting the sales-assisted funnel for one of our flagship products. You'll work closely with Sales, Marketing, Product, Billing, Customer Success, and Support to ensure alignment, scalability, and data integrity across the go-to-market ecosystem.
As the primary owner of the sales tech stack for your product, you'll manage Salesforce administration and integrations with tools across the revenue lifecycle — from lead generation to post-sale customer engagement. If you're excited about driving operational excellence, building scalable systems, and enabling data-driven decision-making, this role is for you.
What you will be working on:
- Build, own, and maintain the operations and the technology stack to support the product's sales motion (implementation, requirements gathering, testing, roll out, adoption, maintenance)
- Own the SFDC administration for the product, including but not limited to configuration, user onboarding, new process implementations, reporting, analytics, and integrations
- Define and enforce CRM best practices to ensure data accuracy, consistency, and visibility across leads, opportunities, and customer interactions
- Build and refine analytics, dashboards, and reporting frameworks to track key performance metrics, evaluate sales effectiveness, and uncover opportunities for process and pipeline optimization
- Develop data-driven insights to support pipeline management, forecasting, territory planning, quota setting, incentive programs, recurring sales reviews, and annual planning efforts
- Build and maintain integrations between the sales technology stack and other go-to-market tools and ensure the seamless operation of data pipelines, API, Zapier workflows, native connectors, and custom code implementations
- Work closely with the other product SFDC admins and operations analysts on the team to design an ecosystem that breaks down silos and scales effectively
- Create and evolve processes to support the entire customer lifecycle
- Drive alignment between sales execution and go-to-market initiatives by operationalizing new product launches, pricing and packaging changes, outbound demand generation campaigns, and customer success initiatives
- Own core sales processes like maintaining order forms, processing requests from the Deal Desk, processing monthly commissions, and auditing the processes
What we expect from you:
- 3–5 years of experience in a revenue operation role
- Bachelors degree
- Salesforce-certified admin with deep expertise in Salesforce
- Experience managing Salesforce integrations with email marketing, marketing automation, lead enrichment, customer data platform, data warehouse, lead scoring and routing, quote-to-cash, customer success platforms, sales development outreach, billing and payment systems, commissions, analytics, and BI
- Experience implementing a complex sales process
- Excellent business judgment and attention to detail
- Always act with urgency, integrity, and consider what's best for the business as a whole
- Good written and verbal communication skills in English
- Flexibility in work hours to accommodate the US market
- Excellent analytical thinking
- Translating business needs into technical tasks and providing solutions
Nice to have:
- Experience managing outbound marketing campaigns in Salesforce
- Knowledge of marketing attribution and lead sources
- Knowledge of AI sales tools
At airSlate, we’re transforming how businesses automate and operate. Join a global team that values innovation, speed, and a relentless focus on customer success. Your work will directly impact how our product scales and how our teams go to market with confidence.
Ready to make a measurable impact? Apply today.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Top Skills
APIs
Bi
Email Marketing
Marketing Automation
Salesforce
Zapier
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The Company
What We Do
airSlate is building what's next for workflows. Read all the latest news and exciting updates here.