Revenue Operations Partnerships Manager

About Auris 

Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right, so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris (formerly Heartland Payroll) is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. 

Summary of This Role 

The Revenue Operations Partnerships Manager is responsible for building and scaling the operational foundation that supports Auris’s partner channel. This role owns the end-to-end partner experience from an operational standpoint, including new partner onboarding and setup, partner sales process design, documentation of operational workflows, and the internal handoffs that move partner-referred leads to our inside and field sales teams. The Revenue Operations Partnerships Manager partners closely with business development, legal, training, snd sales leadership to ensure every partner we bring on is set up for success and every lead a partner sends us is routed, worked, and closed the right way. 

This is a remote position that could require up to 15% travel to support partner meetings, training sessions, and key business initiatives; primary travel would be to Oklahoma City, OK. 

What You’ll Do 

• Own the operational onboarding experience for new partners, including system setup, access provisioning and documentation delivery 

• Design and maintain the partner sales process, including how deals are registered, routed, tracked, and closed across different partner types 

• Partner with our in-house legal team to ensure partner agreements meet company standards and move through review and execution efficiently 

• Document partner operational processes end to end and work closely with the Training team to transfer that knowledge to partners, inside sales, and field sales teams 

• Partner with inside sales and field sales leaders to manage internal processes that handle partner-referred leads, ensuring clean handoffs, clear ownership, and visibility into lead status 

• Serve as the Salesforce power user for all things partner, including partner records, deal registration, reporting, and process improvements 

• Build scalable playbooks and standard operating procedures that keep partner operations running consistently as the program grows 

• Identify gaps and friction points in partner workflows and recommend solutions that improve both the partner experience and internal efficiency 

• Act as a trusted operational advisor to business development leaders by surfacing data, trends, and insights that inform partner strategy 

What Are We Looking for in this Role? 

• Bachelor’s degree in Business, Operations, Sales, or a related field preferred (or equivalent practical experience) 

• 4 to 7 years of experience in Sales Operations, Revenue Operations, Partner Operations, or Business Development Operations 

• Strong hands-on experience with Salesforce, including configuration, reporting, and user support; partner portal or PRM experience is a plus 

• Proven track record documenting processes and building SOPs that get adopted and followed 

• Experience working with or supporting channel partners, resellers, referral partners, or affiliate programs 

• Comfort working directly with legal teams on agreements, contract workflows, and review cycles 

• Ability to work cross-functionally and influence stakeholders at multiple levels 

• Willingness and ability to travel up to 15% as needed 

What are our Desired Skills and Capabilities? 

• Highly organized with a natural instinct for bringing structure to ambiguous work 

• Strong writer who can turn complex processes into clear documentation that people actually use 

• Sales operations background with a working understanding of pipeline, lead routing, and handoff dynamics 

• Business development mindset that balances partner relationship needs with internal operational rigor 

• Excellent communication skills, especially when translating between legal, sales, training, and partner audiences 

• High attention to detail with a focus on data integrity and operational consistency 

• Collaborative, solution-oriented approach and comfortable driving adoption of new processes and tools 

• Experience with partner management platforms, CRM tools, or deal registration systems is a plus 

What We Offer 

• Competitive compensation 

• Comprehensive benefits package 

• Collaborative, mission-driven culture with high visibility and impact