Revenue Operations Manager

Posted Yesterday
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San Francisco, CA, USA
In-Office
130K-155K Annually
Mid level
Software
The Role
Own and optimize end-to-end revenue processes across Marketing, Sales, and Customer Success. Build dashboards, automation, and AI-assisted tooling (Claude Code). Partner with data and GTM leaders to standardize workflows, reduce leakage, enable quota/comp processes, and drive data-driven GTM decisions.
Summary Generated by Built In

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Grow With Us

We are seeking an AI-first and process-oriented Revenue Operations Manager to join our growing team. This role, reporting to the Head of Finance, is critical in helping compound ARR by shaping and operationalizing Go-To-Market (GTM) Strategy. An ideal candidate accomplishes this by generating insights that drive decisions, designing scalable processes, and building tools that GTM teams use daily. 

You will partner with another RevOps Manager and cross-functional leadership to own the entire lifecycle of revenue processes, from lead handoff to customer retention, ensuring that leaders have the data they need to make decisions, no information is lost, and every GTM team has the tools and resources they need to succeed.

This is a full-time, office-based role requiring presence up to 5 days a week to foster close collaboration with cross-functional teams 

Day In The Life

Process Optimization and Change Management

  • Act as a project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success.
  • Identify bottlenecks in the lead to cash process to help increase top-line ARR and reduce revenue leakage.
  • Standardize workflows across our GTM teams to reduce operational overhead and build consistent expectations.

Data Analytics and Interbal Engineering

  • Build dashboards and ad-hoc analyses quickly and accurately, assisted by AI. 
  • Partner with the Data team on data governance, establishing a metric dictionary to enable GTM teams to build their own accurate dashboards and analyses
  • Architect and build internal automation and tooling solutions using Claude Code to significantly reduce administrative tasks for GTM teams, working with GTM Engineering to deploy and host custom-built tools.

Strategic Alignment and AI Acceleration

- Serve as a proactive thought partner to GTM leadership (Sales, Marketing, and Customer Success), providing timely, data-driven insights and advice to drive thoughtful growth.
- Champion an AI-first operating model across the GTM organization, ensuring strategic planning and operational execution are assisted and accelerated by AI.
- Assist in GTM Enablement efforts, teaching managers and team members how to leverage AI tools to unlock productivity and eliminate low-value admin tasks in their daily work.

Working at Workstream
  • We operate with urgency, ownership, and a growth mindset
  • This is not a traditional 9-to-5 role—we value accountability, flexibility, and getting results
  • If you thrive in high-growth environments and are passionate about building from scratch, we’d love to connect
  • Must be willing to report to the office for up to 5 times a week
Who You Are
  • 4+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or similar.
  • Exposure to Quota/Compensation Planning, Commission Execution, Sales Territories, Deal Desk, Lead Routing, Renewal Operations, Funnel Reporting (hands-on experience in at least 2 of these areas).
  • Use Claude Code (or similar AI coding assistant) as your daily driver.
  • Proven experience working with CRM platforms (Salesforce/HubSpot) and writing code (SQL/Python). 
  • Exceptional writing and organizational skills with a passion for documentation and knowledge management.
  • Ability to thrive in an unstructured, fast-paced environment and build processes from the ground up.
What We Offer
  • A mission-driven and value-based company dedicated to empowering deskless workers and local businesses
  • An early employee opportunity at a Series B hyper-growth startup with over $120M in funding
  • Work directly with the founding team and industry veterans to accelerate your career
  • Competitive salary and equity
  • Comprehensive health coverage: medical, dental, and vision. We pay 95% of premiums for employees and 85% for dependents
  • In-office amenities and stocked kitchen
  • 401(k) Plan
  • Pre-tax commuter benefits
  • Learning and development stipend
  • Flexible PTO

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $130,000 to $155,000 base in Menlo Park and San Francisco areas. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Know More About Workstream

  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information 

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

We are committed to the full inclusion of all qualified individuals.

Skills Required

  • 4+ years experience in Revenue Operations, Sales Operations, Customer Success Operations, or similar
  • Hands-on experience in at least two: Quota/Comp Planning, Commission Execution, Sales Territories, Deal Desk, Lead Routing, Renewal Operations, Funnel Reporting
  • Daily use of Claude Code or a similar AI coding assistant
  • Proven experience with CRM platforms (Salesforce or HubSpot)
  • Ability to write code for analysis and automation (SQL and Python)
  • Exceptional writing, documentation, and knowledge management skills
  • Comfort working in an unstructured, fast-paced environment and building processes from scratch
  • Willingness to work in-office up to 5 days per week (Menlo Park/San Francisco area)
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The Company
HQ: San Francisco, CA
238 Employees
Year Founded: 2017

What We Do

Workstream (www.workstream.us) is a text recruiting and hiring tool for local businesses, especially restaurants. We help you to hire faster with texting / SMS, cutting in half the time to engage, hire and onboard hourly workers. We save companies 30+ hours every week by making your hiring process streamlined, automated and finding you the right talent when you need it. We have helped business owners and operators from Jamba, Chick-fil-A, McDonald's, Dunkin', Applebee's, Auntie Anne's, Cinnabon and more to increase efficiency by over 150%, increasing their bottom line and creating significant cost savings. We are a team from MIT, Google, Yelp, Stanford, Cornell, and backed by investors including Peter Thiel's Founders Fund, Charles River Ventures, CEO Zoom, Jay Z, CEO DoorDash, Joe Montana, James Harden, COO Yelp, CEO Logitech, Chairman Louis Vuitton (LVMH), Chairman JetBlue, Peterson Ventures, GGV Capital, CEO Intercom, and more.

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