Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Maintain a strong cross‑department operational rhythm, translate sales team needs into clear business requirements, and develop reporting that tracks performance and delivers actionable insights. Support global sales teams through high‑quality project execution, well‑structured enablement training, and consistent sharing of best practices. This role sits within Revenue Operations and plays a pivotal part in unifying GTM execution across all global regions, grounded in data‑driven rigor and large‑scale change management.
Description:
The Sales Operations Manager serves as a strategic and operational partner to Sales and Revenue leadership, driving efficiency, visibility, and performance across the organization. The role focuses on strengthening processes, systems, analytics, and cross‑functional alignment to enable a high‑performing, scalable sales engine. The ideal candidate brings together project management expertise, hands‑on systems knowledge (such as Salesforce, Gong, lead‑routing platforms, etc.), strong collaboration skills, and sharp analytical judgment. This combination, paired with a deep understanding of GTM execution, positions the role as a cornerstone in building and scaling the company’s sales infrastructure.
Key Responsibilities:
- Apply strong Salesforce technical expertise to scope and design solutions while maintaining a strong cross‑department operational rhythm, translating sales needs into clear requirements and project plans, leading end‑to‑end Salesforce delivery, managing the backlog and user stories, coordinating with BizApps/engineering, driving successful sprints, UAT, deployments, reporting and global post‑launch adoption to support sales revenue goals.
- Manage the Salesforce feature request pipeline, including requirements gathering, prioritization, backlog management, and coordination with cross‑functional teams. Ensure data integrity, system adoption, and workflow automation.
- Build, optimize, and maintain Salesforce reports and dashboards that deliver accurate, timely insights into pipeline health, forecasting, and sales performance.
- Partner with Sales, Marketing, RevOps, and BizApps to translate business needs into scalable Salesforce & GTM software solutions that ensure smooth rollout of new features. Support initiatives for lead funnel optimization, pipeline management and sales workflows.
- Oversee cross‑platform systems execution with business stakeholders & BizApps, ensuring stable integrations and consistent workflow processes across the GTM tech stack including: Salesforce, lead routing tools, AI‑driven revenue acceleration platforms, CMS systems, Confluence/Jira, etc.
- Project portfolio management- manage the CRM & other sales roadmap and backlog priorities, overseeing timelines, resources and deliverables and risk mitigation. Ensure initiatives are delivered on time and aligned with stakeholder expectations.
- Develop documentation and operational rigor by building and maintaining clear requirements‑gathering materials and sales training collateral that make system processes understandable and globally repeatable across all platforms.
- Align cross‑functional stakeholders to ensure core GTM tools are consistently and effectively adopted across all sales roles (AEs, BDRs, TAMs, Channel Managers, etc.), embedding these tools into daily operating rhythms.
- Partner with Sales Leadership to define KPIs, strengthen accountability, and support execution toward revenue targets while advancing key strategic initiatives.
Requirements:
- 8+ years of experience in sales operations, revenue operations, or business operations implementing Salesforce and lead routing solutions globally (preferably in SaaS software industry). Proven managerial experience.
- Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment.
- Strong analytical mindset with the ability to break down complex business problems and communicate clear, data‑driven recommendations, including the ability to create materials for C-suite or board-level audiences.
- A strong grasp of sales processes, revenue forecasting, GTM strategy, and the way orders move through sales order entry systems.
- Experience working in fast-paced organizations, with a track record of driving impact across cross-functional teams.
- Extensive experience in process design, standardization and continuous improvement, with ability to translate business needs into actionable priorities.
- Proven experience leading workflow optimization and automation initiatives within sales or customer‑facing functions.
- Advanced proficiency & working knowledge of Salesforce, Gong, lead routing tools, CMS platforms, funnel analytics, building reports via PowerBI, Tableau, etc.
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Qualys is an Equal Opportunity Employer, please see our EEO policy.
Skills Required
- 8+ years of experience in sales operations or business operations
- Experience with implementing Salesforce and lead routing solutions globally
- Strong analytical mindset and capability to drive multiple priorities
- Experience with process design, standardization, and continuous improvement
- Proven experience in workflow optimization and automation initiatives
Qualys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qualys and has not been reviewed or approved by Qualys.
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Affordable Benefits — Benefits costs are widely viewed as low for employees and dependents, with healthcare often described as almost fully paid for. Feedback suggests this affordability helps offset perceptions of lower base pay in some roles.
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Healthcare Strength — Healthcare offerings are broad, including multiple medical plan options, dental and vision coverage, mental health support, and disability insurance. Benefits are described as “pretty amazing” or “great,” reinforcing perceived quality and coverage depth.
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Equity Value & Accessibility — Equity participation is accessible through company stock plans and an employee stock purchase plan. Compensation packages commonly include equity alongside salary and bonus, which some consider a meaningful part of total rewards.
Qualys Insights
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings. The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
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