Revenue Operations Manager - London HQ
Give our commercial teams a shared, reliable view of the business. Connect the systems and processes behind acquisition, sales, onboarding and retention.
- Team: People & operations
- Location: London HQ
- Working arrangement: Office-based
- Commitment: Full-time
- Annual base salary: £95k - £125k GBP
The work matters.
Jodie AI is a UK company building an AI receptionist for busy businesses. Jodie answers calls, captures the important details and helps owners get back to customers, even when they can't pick up themselves.
Work alongside our London team, with direct access to the people building and supporting Jodie.
What you'll own
- Own CRM structure, lifecycle definitions and the quality of commercial data.
- Build useful reporting across pipeline, conversion, retention and revenue.
- Improve routing, handovers and automation without making everyday work harder.
- Partner with finance and sales on forecasting and transparent commission reporting.
What you'll bring
- Experience improving revenue operations in a B2B subscription business.
- Strong CRM administration, analytical skills and confidence reconciling data between systems.
- Ability to simplify a process and document rules that people can follow.
- Good judgement about access permissions, automation and change management.
Useful, but not essential
SQL, subscription billing systems and multi-region sales operations.
You don't need a particular degree or every nice-to-have. Show us the relevant work you've done and how you think.
Your first 90 days
A starting point we'll shape together, with clear priorities and support.
- By day 30: Map the revenue lifecycle and agree the most important reporting gaps.
- By day 60: Deliver a trusted dashboard and fix a high-friction handover.
- By day 90: Improve data quality and forecasting, with clear ownership of the underlying processes.
Where and when you'll work
Full-time, 37.5 hours a week, Monday to Friday. Work primarily from our London HQ during UK business hours. Discuss any flexibility you need at the first conversation.
Tell us your location and whether you need visa sponsorship when you apply. We will discuss feasibility early; sponsorship and relocation support are not guaranteed.
What you'll earn
- Annual base salary (before tax): £95k - £125k GBP
Where you sit in the range reflects the scope you can own and the relevant skills you bring. We discuss this early, using the published band rather than your previous salary.
The benefits
Pay worth moving for
A published salary range for every role. Sales roles show base pay and on-target earnings separately, so you know exactly what you are considering.
Proper time off
30 days of paid annual leave, plus the public holidays where you work. Time to switch off, come back fresh and have a life outside work.
Keep getting better
A GBP 2,000 annual learning budget, or local-currency equivalent, for useful courses, books and conferences. Build skills you can put to work.
Tools that do the job
A company laptop, the software you need and a suitable workspace setup. Remote roles include support getting your home workspace ready.
Support for your future
A 5% employer pension contribution for UK employees. Regional retirement contributions and benefits are set out in your local offer.
Room to make a difference
Own meaningful work, speak directly with the people making decisions and see your ideas reach customers. Clear priorities and useful feedback.
A clear, practical hiring process
- A first conversation. Talk about your experience, the work, location and compensation.
- A look at how you work. Work through a fictional funnel and propose the first operational improvement you would make. We'll share the format and expected time beforehand.
- Meet the team. Discuss the way we'd work together, ask your questions and review next steps.
We use role-related evidence to make decisions. Please don't share confidential work or customer information. Tell us if an adjustment would help you show your strengths.
How to apply
Email your CV or a link to your profile, your location and a short example relevant to this role. A few clear paragraphs are plenty.
What to include: Describe a commercial process you improved and how you measured the difference.
Jodie AI builds an AI receptionist and AI phone answering service that uses voice AI to answer business calls 24/7. Apply at https://heyjodie.com/en-gb/careers/revenue-operations-manager/
Skills Required
- Experience improving revenue operations in a B2B subscription business
- Strong CRM administration experience
- Strong analytical skills
- Experience reconciling data between systems
- Ability to simplify processes and document clear operating rules
- Sound judgment regarding access permissions, automation, and change management
- SQL experience
- Experience with subscription billing systems
- Experience with multi-region sales operations
What We Do
Jodie AI builds Hey Jodie, the best AI receptionist for US small businesses. Jodie answers every call 24/7, books appointments into your calendar, qualifies leads, takes messages and texts you instant call summaries, so contractors, home services companies, clinics and local service businesses never miss a customer again. As an AI virtual receptionist and AI phone answering service, Hey Jodie is a modern alternative to Ruby, Smith.ai and AnswerConnect, starting at $49/month with a 7-day free trial. Jodie AI (Jodie AI Limited) was founded in 2023 and is headquartered in London, with remote teams across the US & Canada, Australia and New Zealand. We are hiring across sales, account management, customer service, engineering (Laravel, React, React Native, LiveKit voice AI), product design and marketing. Learn more at heyjodie.com.
Why Work With Us
A fast-moving London AI startup with a small, senior team. We value ownership, customer obsession and shipping real voice AI that helps small businesses. Enjoy 30 days' paid leave, a £2,000 learning budget and clear, published salary ranges.
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