At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.
What We Do...
Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.
That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.
About the Regional Revenue Operations Manager role...
We are looking for a strategic and analytical Revenue Operations professional to help align and optimise our go-to-market teams. In this role, You’ll play a key role in unifying go-to-market teams, aligning goals, and helping the organisation achieve sustainable revenue growth. You will leverage data-driven insights to enhance operational efficiency, streamline processes, and on supporting and optimising the sales processes within a specific geographic region, ensuring alignment with company-wide sales goals and providing actionable insights to drive performance. The role often involves working closely with regional sales teams, sales leaders, and cross-functional departments such as marketing, finance, and customer success.
What you’ll do…
Regional Strategy Development: Collaborate with regional leadership to design and execute revenue strategies that align with company goals and priorities.
Data Analysis and Reporting: Analyse regional performance metrics to identify trends, opportunities, and gaps; prepare reports and presentations for senior management.
Process Optimisation: Streamline the sales and implementation cycle, eliminate bottlenecks and improve conversion rates across the region.
Cross-Functional Alignment: Facilitate communication and alignment between sales, marketing, and customer success teams to ensure cohesive revenue-generating efforts.
Performance Tracking and Forecasting: Monitor and evaluate key performance indicators (KPIs), and contribute to accurate revenue forecasting and planning processes.
Technology Oversight: Manage and optimise the use of sales and marketing technologies (CRM and analytics tools) to support revenue operations.
Local Market Insights: Gather and analyse market intelligence to inform strategic decisions and adapt strategies to meet regional needs.
Budget Management: Assist in managing the budget for revenue operations initiatives within the region, ensuring prudent financial management.
Team Development: Mentor and develop team members within the revenue operations function, fostering a culture of continuous improvement.
What you have…
Extensive experience in revenue operations, sales operations, or related roles, with a focus on regional management.
Strong analytical skills, with proficiency in data analysis and reporting tools.
Advanced Microsoft Excel / Google Sheets experience is essential.
Proven experience in process optimisation and project management.
Excellent communication and interpersonal skills, with the ability to collaborate across departments.
Familiarity with, Salesforce and other sales/marketing technologies.
Ability to work independently and as part of a team in a fast-paced environment.
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (3 days on-site)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.
When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.
Skills Required
- Extensive experience in revenue operations, sales operations, or related regional management roles
- Strong analytical skills and proficiency with data analysis and reporting tools
- Advanced Microsoft Excel or Google Sheets experience
- Experience with process optimization and project management
- Excellent communication and interpersonal skills
- Ability to collaborate across departments
- Familiarity with Salesforce and other sales or marketing technologies
- Ability to work independently and as part of a team in a fast-paced environment
What We Do
SiteMinder’s innovative online platform offers hotels and accommodation providers a comprehensive range of products and solutions to manage and streamline the distribution of their rooms across a wide selection of direct and indirect channels, take bookings from guests and communicate with guests. The global company, headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila, generates more than 100 million reservations worth over US$35 billion in revenue for hotels each year. SiteMinder was voted Best Channel Manager, Best Booking Engine, & Best Ecommerce Platform by Hotel Tech Report in 2023.
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