Fundcraft is a digital fund administration platform for private markets, providing regulated AIFM services, core fund operations, and an LP investor portal to emerging, established, and institutional managers. As we scale our commercial team, we are hiring a Revenue Operations Manager to build the processes, data, and tooling that let the sales team run efficiently and predictably, from first contact to deal signing.
This position is based in our Girona office, and reports to our VP Sales.
Key Responsibilities
- Own the CRM (data quality, pipeline stages, automation) and the broader sales tech stack, ensuring tools are configured, adopted, and integrated correctly.
- Design, document, and continuously improve sales processes across the funnel: outbound (BDR), pipeline management (AE), pre-sales/solutioning, and handover to onboarding.
- Build and maintain sales reporting and dashboards (pipeline, conversion, forecast, quota attainment) for VP Sales and leadership.
- Ensure that the billing process is accurate and comprehensive
- Partner with VP Sales on territory/segment design, quota setting, and capacity planning.
- Support accurate forecasting by ensuring pipeline data integrity and consistent stage-gate definitions.
- Administer sales compensation/commission calculations in coordination with Finance.
- Identify bottlenecks in the sales process and lead automation/efficiency initiatives, working closely with the BDR and Pre-sales functions on tooling adoption.
- Onboard new sales hires onto systems and process, and maintain sales playbooks/documentation.
- Act as the link between Sales, Marketing, Finance
Requirements
- Proven experience in a Revenue Operations, Sales Operations, or similar role, ideally in B2B/fintech or financial services.
- Strong hands-on CRM administration experience (e.g. HubSpot, Salesforce, or similar) and familiarity with the broader sales tooling ecosystem (outreach, enrichment, analytics, automation).
- Comfortable working with data: building reports/dashboards, defining metrics, and ensuring data quality and consistency.
- Process-oriented: able to design and document clear, scalable sales processes across a multi-stage funnel.
- Good commercial judgment and understanding of a B2B sales cycle (pipeline, forecasting, quota/comp mechanics).
- Strong cross-functional communication; comfortable working with Sales, Finance, Marketing, and Product stakeholders.
- Technical and automation mindset; proactive about identifying and implementing efficiency improvements.
- Fluent English; additional European languages an advantage.
- Detail-oriented, structured, and comfortable operating with autonomy in a scale-up environment.
Benefits
- Join a culture that celebrates creativity and welcomes innovative, disruptive ideas, empowering you to make a real impact.
- Immerse yourself in a fast-paced, diverse workplace where you'll have the chance to collaborate and learn from specialists across various fields, fostering personal and professional growth.
- Embrace automation and seamless tech integration in your workflows, while our platform boosts operations through tech leverage, ensuring you stay ahead of the curve and updated with new technologies.
- Work in a comfortable, ergonomic environment within our spacious, modern offices where you can enjoy daily fresh fruit and coffee!
- Monthly breakfast organised by the company to unwind and strengthen team connections.
Skills Required
- Proven experience in Revenue Operations, Sales Operations, or a similar role
- Experience in B2B, fintech, or financial services
- Hands-on CRM administration experience with HubSpot, Salesforce, or similar systems
- Familiarity with sales tooling, including outreach, enrichment, analytics, and automation tools
- Experience building reports and dashboards, defining metrics, and maintaining data quality
- Ability to design and document scalable, multi-stage sales processes
- Understanding of B2B sales cycles, pipeline management, forecasting, quotas, and compensation mechanics
- Strong cross-functional communication skills with Sales, Finance, Marketing, and Product stakeholders
- Technical and automation mindset with initiative in implementing efficiency improvements
- Fluent English
- Additional European languages
- Detail-oriented, structured, and comfortable working autonomously in a scale-up environment
What We Do
Your partner in digital fund operations. Founded in 2021, fundcraft is Europe’s premier provider of end-to-end digital fund operations for the alternative asset management industry. Its integrated product offering encompasses every aspect of the fund lifecycle, from fundraising and investor onboarding to daily operations, data management, and reporting. fundcraft’s digital platform offers an open, collaborative, and transparent operating system that centralises data, processes, and interactions into a single source of truth. This enables seamless collaboration among stakeholders—fundcraft delivery experts, asset managers, accountants, auditors, tax advisors, and depositary banks—on a unified platform. By combining cutting-edge technology with expert product delivery, fundcraft automates every aspect of fund administration, including transfer agency, accounting, and risk management, enhancing efficiency, transparency, and control throughout the fund lifecycle. As a CSSF-licensed AIFM and central administrator, fundcraft supports over 220 Luxembourg-domiciled funds for Venture Capital, Funds of Funds and Private Equity firms, representing more than €11 billion in commitments.
