About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are looking for a Revenue Operations Manager based in Aachen, Germany or in Cluj Napoca, Romania.
The Revenue Operations Manager plays a key role in the deployment and success of the Commercial Excellence (new Sales organisation) program across Europe.
Working closely with the Revenue Operations Director, this position is responsible for translating strategic priorities into scalable processes, effective governance, reliable data, and actionable business insights that improve commercial performance.
As a key stakeholder in the Commercial Excellence transformation, the Revenue Operations Manager leads and supports critical initiatives across sales planning, forecasting, territory and account management, quotas, pipeline governance, sales enablement, and performance management. This role is instrumental in driving execution, ensuring adoption, and embedding best practices across the commercial organization.
The position serves as a trusted business partner to Sales Leadership and cross-functional stakeholders.
The successful candidate combines strong analytical capabilities, operational excellence, sales process expertise, and change management skills.
Key responsibilities of the role:
Commercial Excellence Leadership
- Lead the development and continuous improvement of Commercial Excellence processes, tools, governance, and operating rhythms.
- Drive and Support standardization and adoption of best practices across the sales organization.
- Develop and maintain the commercial operating framework, including performance reviews, sales cadences, pipeline reviews
- Identify opportunities to improve productivity, effectiveness, and scalability across the commercial organization.
- Act as a change agent supporting the transformation and maturity of the Commercial Excellence function.
- Monitor quota attainment, productivity metrics, and business performance, providing recommendations for corrective actions.
- Support incentive compensation planning and performance measurement programs.
- Deliver executive-level business reviews and performance insights.
Revenue & Sales Operations
- Own forecasting discipline, pipeline governance, opportunity management, and sales performance reporting.
- Monitor revenue performance, identifying risks and opportunities to improve business outcomes.
- Lead win/loss analysis, customer performance reviews, and growth opportunity assessments.
Data Governance & Commercial Systems
- Ensure customer ownership, account assignment, territory structures, and sales hierarchies are accurately maintained.
- Drive continuous improvement in data quality, integrity, and reporting accuracy.
- Partner with IT and system administrators to optimize Revenue operations capabilities and system integrations.
- Ensure alignment and consistency of commercial data across all business platforms.
Sales Enablement & Capability Development
- Develop and deploy enablement programs that improve sales execution, productivity, and adopt commercial processes.
- Create and maintain sales playbooks, process documentation, training materials, and operating procedures.
- Partner with Sales Leadership to identify capability gaps and support skill development initiatives.
- Drive adoption of reporting solutions, and Commercial Excellence methodologies.
- Serve as a trusted advisor to sales leadership and key business stakeholders.
- Influence decision-making through data-driven recommendations and business insights.
Required qualifications and experience:
- 5+ years of experience in Commercial Operations, Revenue Operations, Sales Operations, Sales Enablement, Business Analytics, or related functions.
- Strong experience supporting commercial organizations through growth, transformation, or Commercial Excellence initiatives.
- Proven experience with quota planning, territory planning, forecasting, pipeline management, and sales performance management.
- Expertise in Salesforce and commercial reporting platforms such as Power BI, Sigma, Tableau, or similar tools.
- English - fluent, mandatory for this role, any other language is a plus.
- Advanced analytical capabilities
- Experience leading process improvement and business transformation initiatives.
- Strong project management, stakeholder management, and communication skills.
- Experience working closely with senior sales leadership and executive teams.
- Demonstrated ability to drive change, improve sales productivity, and implement scalable commercial processes.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Skills Required
- 5+ years of experience in Commercial Operations, Revenue Operations, Sales Operations, Sales Enablement, Business Analytics, or related functions.
- Strong experience supporting commercial organizations through growth, transformation, or Commercial Excellence initiatives.
- Proven experience with quota planning, territory planning, forecasting, pipeline management, and sales performance management.
- Expertise in Salesforce and commercial reporting platforms such as Power BI, Sigma, Tableau, or similar tools.
- English fluent (mandatory); additional languages a plus.
- Advanced analytical capabilities.
- Experience leading process improvement and business transformation initiatives.
- Strong project management, stakeholder management, and communication skills.
- Experience working closely with senior sales leadership and executive teams.
- Demonstrated ability to drive change, improve sales productivity, and implement scalable commercial processes.
- Legal authorization to work in Germany without company-sponsored visa/work authorization.
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
