Revenue Operations Manager - Salesforce

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 200 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 15 local offices around the world. Visit our careers website to learn more.

As the Business Operations & Strategy team, we are driven by a singular vision: to curate the world's most exceptional inventory for Modern Explorers. Our mission is to offer an unparalleled selection of experiences, encompassing not only iconic attractions but also hidden gems in lesser-known destinations.

Our Sales Operations team fuels the excitement by empowering Sales to deliver the best inventory for Modern Explorers. We aim to amplify our team's impact on Supplier Acquisition and Optimization by setting clear targets and priorities, streamlining processes, and equipping Sales teams with effective CRM tools and tailored training. We're all about making things happen and driving success across the board.

Together, we are shaping the future of travel. Let's embark on this adventure and make every explorer's dream a reality!

• Optimize Salesforce to align with strategic goals by enhancing configuration, automation, and reporting—driving sales efficiency and effectiveness.
• Design and build new Salesforce features from the ground up to drive business impact and support strategic goals—going beyond maintenance to shape how we scale the platform.
• Own the Salesforce technical roadmap, balance competing priorities, and resolve trade-offs effectively by engaging with senior leadership.
• Upgrade our sales tech stack by identifying, scoping, and implementing tools that increase sales engagement and productivity.
• Ensure scalable Salesforce governance by identifying inefficiencies, enforcing process standards, and maintaining a lean, high-performing tech stack.
• Lead the relationship with our implementation partner by defining the right working model for Salesforce developments, driving successful outcomes, and scalability for future projects.
• Redesign sales processes in collaboration with Sales and Strategy & Operations to improve productivity and support change management across global teams.

• You have 4+ years of experience in the Salesforce ecosystem or 3+ years in management consulting.
• You bring deep Salesforce expertise, including (but not limited to): Flow Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
  ** Please include any Salesforce Certificates. 
• You’re experienced with sales engagement and productivity tools that complement Salesforce.
• You have a proven track record of leading global change initiatives and process improvements for large (50+) sales organizations. 
• You excel at cross-functional project management, engaging stakeholders, and driving alignment.
• You’re a proactive self-starter who thrives in ambiguity and takes ownership without needing direction.
• You’re a clear communicator, both verbally and in writing.

• Invest in your development with an annual personal growth budget
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.

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