Revenue Operations Lead, US

Reposted 7 Days Ago
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Boston, MA, USA
In-Office
Senior level
Software
The Role
The Revenue Operations Lead will build and scale revenue strategy, improve customer acquisition and retention, and optimize sales processes. Responsibilities include aligning cross-functional teams, overseeing territory planning, and leveraging insights for strategic decision-making.
Summary Generated by Built In

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.

What we are looking for

We’re seeking a strategic operator who is equally a doer — someone who can build and scale our Revenue Strategy & Operations function while staying close to execution. This role sits at the center of our GTM engine, driving alignment across Sales, Marketing, Channels to improve how we acquire, convert, and retain customers. You’ll focus on optimizing the full revenue lifecycle — shortening sales cycles, reducing CAC, and increasing LTV — while bringing structure and clarity to how our global teams operate.

This role is ideal for someone who thrives in ambiguity and enjoys building from the ground up. You’ll flex between big-picture strategy and hands-on execution, owning core RevOps functions like Territory Planning, Pipeline and Forecasting review, Deal Desk, and more while evolving our systems, processes, and data into a scalable foundation.

We’re also looking for someone who is AI-native in how they approach operations — leveraging modern tools and automation to drive efficiency, insights, and better decision-making across the business. You’ll partner closely with leadership across regions and functions, acting as a unifying force to ensure our GTM teams are aligned, accountable, and set up to drive consistent, repeatable growth.

Where you are located

Anywhere in the US, UK or Europe; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).

What the role offers

  • A high-impact, high-visibility role partnering directly with executive leadership
  • Ownership of Zinier’s end-to-end revenue operating model
  • The opportunity to build and scale a modern RevOps function
  • A chance to shape how a global, remote-first company executes GTM at scale
  • A fast-moving, collaborative environment where operators thrive and ideas turn into action quickly

What you’ll bring to the role

  • 5–7 years of experience in Revenue Strategy & Operations, ideally in Enterprise SaaS or high-growth environments
  • Strong understanding of the end-to-end revenue lifecycle across Marketing, Sales, and Customer Success
  • A doer mindset — able to flex between strategy and hands-on execution
  • Proven ability to drive alignment and execution across cross-functional, global teams
  • Strong analytical skills, with the ability to turn data into clear, actionable insights
  • Experience with Hubspot (or similar CRM), including reporting and dashboards
  • An AI-native approach to operations — leveraging tools to drive automation and efficiency

    #LI-Remote

    Skills Required

    • 5-7 years of experience in Revenue Strategy & Operations
    • Strong understanding of the end-to-end revenue lifecycle across Marketing, Sales, and Customer Success
    • Proven ability to drive alignment and execution across cross-functional, global teams
    • Strong analytical skills, able to turn data into actionable insights
    • Experience with Hubspot or similar CRM, reporting and dashboards
    • AI-native approach to operations, leveraging tools for automation and efficiency
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    The Company
    HQ: San Mateo, CA
    138 Employees
    Year Founded: 2017

    What We Do

    Zinier creates deskless productivity software that enables service teams focused on installation and maintenance to better execute in the field. From the software applications of our Productivity Suite, to the configurability of our platform, and the expanse of our Integration Marketplace, the Zinier ecosystem is your one-stop shop for field productivity. Productivity Suite: A full suite of modular web and mobile apps - we call them Ziniapps - to help you install and maintain your assets and equipment in the field. Be it your Scheduler, Parts & Inventory, Customers, Mobile Workforce or Reporting, we have it all covered. Platform: We take a platform-first approach to field productivity. Your business needs are complex and ever-changing in this dynamic world. Why settle for a point solution that is not easily configurable? Our collection of mobile workflow recipes and no code builders make it easy to tailor the Ziniapps to your business needs. The result is accelerated time to value for you and your customers. Integration Marketplace: We provide a one-stop shop for your field execution needs. Our Integration Marketplace supports out-of-the-box integrations with 1,000+ applications to leverage data from your CRM, ERP, EAM, and much more to power the Ziniapps. Founded in 2015, Zinier is headquartered in Silicon Valley, with offices in Mexico City, Bengaluru, Singapore, Lisbon, and London. The company has raised over $100M in funding from the likes of Iconiq, Accel, Founders Fund, Tiger Global, Qualcomm Ventures, NGP Capital, and Newfund. For more information on how Zinier can help you drive productivity, please visit us at zinier.com

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