Revenue Operations

About FLORA

We build creative tools for the new creative class—an intelligent canvas where the best AI models enable professional craft. We're a team of ~20, with $52M of capital raised from exceptional investors like Redpoint Ventures, Hanabi Capital, Menlo Ventures, Justin Kan, and Gabe Whaley (founder of MSCHF). Our customers span a variety of creative industries and include Pentagram, Lionsgate, and Nike.

About the role

We’re looking for a Revenue Operations lead to serve as the systems and analytics backbone of FLORA’s go-to-market engine.

This role is for a builder: someone who loves stitching systems together, automating workflows, and turning messy GTM motions into a clean, scalable operating system. You’ll sit at the intersection of Sales, Marketing, Customer Success, and Product — ensuring our tools, data, and processes work together to drive clarity, velocity, and revenue.

This is a highly technical, highly strategic role. You won’t just maintain systems — you’ll architect how FLORA sells.

• Architect and own FLORA’s revenue stack across CRM, enrichment, automation, analytics, billing, and attribution

• Ensure data flows cleanly between systems

• Design scalable GTM infrastructure that supports PLG, sales-assist, and outbound motions

• Define and maintain core GTM metrics (pipeline, conversion rates, velocity, ACV, expansion, churn)

• Build dashboards and reporting that give Sales and Leadership real-time visibility into performance

• Partner with Sales to improve forecasting accuracy and pipeline hygiene

• Design and implement automations that reduce manual work for Sales (routing, enrichment, tasking, follow-ups)

• Operationalize inbound and sales-assist flows to ensure high-intent users are handled quickly and intelligently

• Continuously identify bottlenecks and automate away friction

• Support outbound and growth experiments with clean data, tooling, and measurement

• Rapidly spin up new GTM workflows, pilot programs, and tooling as the company evolves

• Document systems and processes so they scale with the team
  

• 4+ years of experience in Revenue Operations, GTM Engineering, or a similar systems-driven role, ideally in a PLG, SaaS startup environment.

• Deep hands-on experience with modern GTM tooling (CRMs, enrichment, automation, analytics).

• Strong technical orientation — comfortable configuring tools, building workflows, and working with APIs.

• Highly analytical mindset with the ability to translate data into operational insight.

• Builder mentality: you enjoy ambiguity and creating structure from scratch.

• Strong cross-functional communicator who can partner effectively with Sales, Marketing, Product, and Finance.

• Detail-oriented, systems-obsessed, and opinionated about how great GTM infrastructure should work.

• Passionate, purpose-led, and all-in. You are obsessed with working towards our vision and spreading it to the world.

• Hustle and work ethic. You are known for going the extra mile(s). You roll up your sleeves and consider no task beneath you.

• Relentless focus on efficiency and effectiveness. You prioritize the highest-leverage activities that have the highest ROI.

• Ownership mindset. You act like an owner - you have the highest standards of accountability for your work and proactively improve anything you see.

• Nimble. You iterate continuously (without spinning wheels), execute with an extreme sense of urgency (every minute counts), and dive into new problems & opportunities seamlessly.

• High bar for excellence + low ego. You're driven to win at the highest level. You seek and welcome feedback, and do what's best for the company and team.

• Service mentality. You constantly think about how you can serve and provide value to others - to customers, partners, and teammates.

• Daring. You bring to life bold, original ideas.