Revenue Operations & HubSpot CRM Manager (m/f/d)

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Owns HubSpot CRM administration, revenue data governance, pipeline hygiene, forecasting, reporting, and quote-to-cash process improvement. Integrates CRM with billing and finance systems, builds dashboards and pipeline coverage models, supports revenue reporting, and drives commercial team adoption. The role partners with Contracts and Finance to improve data quality, forecast accuracy, reconciliation efficiency, and visibility across long-cycle GPU cloud and colocation deals.
Summary Generated by Built In
Job Description

We are seeking a Revenue Operations & HubSpot CRM Manager to own the systems, data and process backbone of the revenue engine the CRM platform, pipeline data integrity, and forecasting/reporting infrastructure so the business has accurate, scalable revenue operations as the GPU estate and customer base grow.

 

YOUR RESPONSIBILITIES:


CRM Ownership


  • Full administration of the CRM system (HubSpot) as the system of record for the full
  • revenue lifecycle, from lead/RFP intake through opportunity management and
  • renewal
  • Define and enforce data governance standards: field definitions, pipeline stages, deal hygiene rules
  • Evaluate, integrate, and manage supporting RevOps tools (e-signature, billing/usage metering integrations, BI tools) to give full visibility into the revenue funnel

Revenue Operations Process


  • Design and continuously improve the quote-to-cash process across the commercial team
  • Own pipeline hygiene standards and drive adoption across the Commercial function
  • Identify and resolve process bottlenecks across the revenue cycle
  • Collaborate with Head of Contracts and Commercial Finance to operate efficient deal desks

Forecasting & Reporting Infrastructure


  • Build and maintain forecasting methodology and pipeline coverage models suited to long-cycle, high-value GPU capacity and colocation deals
  • Build dashboards and reports giving leadership real-time visibility into pipeline health, forecast accuracy, and revenue trends
  • Provide self-serve reporting to reduce ad hoc data requests from leadership

Systems Integration & Enablement


  • Integrate CRM with billing and finance systems to remove manual reconciliation between systems
  • Train and drive CRM/process adoption across the commercial team
  • Serve as the operational liaison to Finance/FP&A for monthly and quarterly revenue reporting inputs

YOUR QUALIFICATIONS:


  • 5+ years of experience in Revenue Operations, Sales Operations, or Business Operations, with deep, hands-on CRM administration experience (HubSpot strongly preferred; Salesforce also relevant) — not just usage as an end user
  • Experience in B2B technology, cloud/infrastructure, data center, or other complex long-sales-cycle enterprise environments; exposure to GPU cloud, neocloud, or HPC commercial models is a strong plus
  • Strong command of forecasting methodology, pipeline management, and revenue analytics, with fluency in BI/reporting tools (Power BI, Tableau, or equivalent)
  • Working knowledge of usage-based/consumption billing models
  • Strong process-design instincts and comfort driving adoption across a small, senior commercial team
  • Bachelor’s degree in business, Finance, Economics, or a related field


KPIs for Success


  • CRM data quality and adoption rate (e.g., % of open opportunities with complete up-to-date fields)
  • Forecast accuracy (variance between forecast and closed revenue)
  • Pipeline coverage ratio against target, by segment
  • Reduction in manual reconciliation time and ad hoc reporting requests

WHAT WE OFFER

With us, you will work towards the future of HPC: From new, sustainable building methods for data centers to cooling concepts to software solutions for accelerated compute. 

Your approaches count: In official exchange formats or spontaneously at the coffee machine. At Northern Data, it's the best idea that counts - not the hierarchy. We’re looking forward to getting your inputs!

You make the difference in the company: Unlike in established corporations, at Northern Data you will really help shape things. From implementing new departments, to optimizing processes and culture. 

Best-in-class partners: The best work with Northern Data. This means a knowledge and time advantage from which your career and our customers benefit equally.

Green by heart: Sustainability is at the core of Northern Data. With us, you actively work on the carbon neutrality of datacenters worldwide. Beginning with our infrastructure and continuing with the solutions for our clients, we work towards a green future.

Home Office facts: Work with our international and virtual team flexible from home. And of course, your hardware wishes will be fulfilled to make your ideas for next level HPC come true.

Your wellness matters: At Northern Data we have regular wellbeing initiatives that are designed to promote wellness, diversity, inclusion, and much more, ensuring a supportive and enriching environment for our global team.

Skills Required

  • 5+ years of experience in Revenue Operations, Sales Operations, or Business Operations
  • Hands-on CRM administration experience
  • Experience in B2B technology, cloud, infrastructure, data center, or complex enterprise environments
  • Strong forecasting methodology, pipeline management, and revenue analytics skills
  • Fluency with BI and reporting tools such as Power BI, Tableau, or equivalent
  • Working knowledge of usage-based or consumption billing models
  • Strong process-design skills and ability to drive adoption across commercial teams
  • Bachelor's degree in Business, Finance, Economics, or a related field
  • Deep experience administering HubSpot
  • Exposure to GPU cloud, neocloud, or HPC commercial models
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The Company
HQ: Frankfurt am Main
124 Employees

What We Do

At Northern Data Group, we believe unlimited High Performance Computing (HPC) will unlock unprecedented opportunities for research and development, business, and ultimately human progress. We power innovation through market-leading HPC infrastructure, operating across our three business divisions: Taiga Cloud, Ardent Data Centers and Peak Mining. Our global organization is rapidly becoming a world leader for GPU-based solutions by designing and operating ultra-efficient green HPC infrastructure. We uniquely combine intelligent and sustainable data centers, cutting-edge hardware and self-developed software for various HPC applications including Generative AI, Machine Learning and Bitcoin Mining. We operate from large-scale custom data centers and proprietary containerized data centers for ultimate site selection flexibility

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