Revenue Operations Contract Administrator

Key Responsibilities

• Deal Structuring and Guidance: Provide expert advice and guidance to sales teams on pricing, product configuration, and commercial terms for non-standard deals.
• Deal Review and Approval: Scrutinize all non-standard deals to ensure accuracy, completeness, and adherence to internal policies, legal requirements, and revenue recognition guidelines. Manage the approval process for non-standard terms, collaborating with relevant stakeholders.
• Contract Management: Oversee contract lifecycle management, including drafting, reviewing, negotiating, and executing contracts. Ensure data integrity and compliance with Service Level Agreements (SLAs).
• Cross-Functional Collaboration: Work closely with sales, legal, finance, and accounting teams to resolve complex contract issues and facilitate deal closure.
• Salesforce CPQ Administration: Utilize Salesforce CPQ to manage quotes and orders, ensuring compliance with company policies and approval workflows.
• Process Improvement: Identify opportunities to streamline and optimize contract management processes and systems. Recommend and implement improvements to enhance efficiency and scalability.
• Policy and Procedure Development: Create, update, and maintain policies, procedures, and training materials related to contract management and sales operations.
• Sales Training: Provide training and support to Account Executives on opportunity creation, contract negotiation, and deal closing processes.
• Data Management: Maintain accurate and up-to-date account-level data in Salesforce.
• Relationship Building: Build and maintain strong relationships with internal stakeholders across the sales organization.

Qualifications

• Experience: 2-3 years of experience in a deal desk, finance, contracts, sales operations, or revenue management role.
• Industry Knowledge: 2 years of experience in the Software/SaaS industry.
• Technical Skills: Proficiency in CPQ tools (Salesforce CPQ preferred).
• Sales Acumen: Deep understanding of the sales process and strong business acumen.
• Communication Skills: Excellent written and verbal communication skills. Ability to communicate effectively with stakeholders at all levels.
• Collaboration: Proven ability to partner effectively with cross-functional teams.
• Problem-Solving: Self-motivated and resourceful, with the ability to work independently and under pressure.
• Time Management: Ability to manage multiple priorities and meet deadlines. Flexibility to work extended hours during peak periods.
• Attention to Detail: Strong organizational skills and meticulous attention to detail.
• Continuous Improvement: A passion for learning and a commitment to continuous improvement.

Preferred Qualificiations

• Leadership: Demonstrated ability to lead and influence others.
• Innovation: Creative problem-solver with a passion for innovation.