Revenue Operations Associate

Posted 16 Days Ago
New York, NY, USA
Hybrid
100K-125K Annually
Mid level
Fintech • Information Technology • Internet of Things • Software
We make software to build trust between businesses.
The Role
The Revenue Operations Associate will enhance Middesk's RevOps capabilities, design automated processes, and leverage AI for real-time performance insights while managing a tech stack.
Summary Generated by Built In
About Middesk:

Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle.

Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List.

About The Role:

We're looking for an AI-native RevOps operator to own and evolve how Middesk's revenue organization runs. In this role, you'll build the automations, internal tools, and intelligent workflows that power our GTM engine, using AI as the primary lever to reduce manual work, surface insights faster, and give leadership real-time visibility into pipeline and performance. This is a high-autonomy role for someone who moves fast and thinks strategically.

We follow a hybrid work model, and for this role, there is an expectation of 3 days per week in our NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible.

What You'll Do:
  • Own and expand Middesk's AI-powered RevOps capabilities, identifying, building, and scaling workflows that reduce manual work and accelerate GTM execution

  • Use tools like Claude, Salesforce, Gong, BigQuery, and Slack to build internal tools, automations, and prompt-driven systems that improve how revenue teams operate

  • Design and automate core operational processes, including business planning, reporting, and ongoing GTM operations management — with AI as the primary driver

  • Build AI-assisted analysis frameworks to surface win/loss trends, competitive insights, and sales performance signals faster and at greater depth than traditional approaches

  • Develop automated reporting that connects product usage metrics to revenue outcomes, including consumption trends, activation rates, and expansion cohorts

  • Proactively identify risks, bottlenecks, and opportunities across the full customer lifecycle, leveraging AI tooling to monitor signals at scale

  • Maintain Salesforce as the system of record, translating business requirements into scalable solutions and building intelligent automation that reduces rep burden and improves data quality

  • Evaluate and optimize the broader GTM tech stack with an eye toward AI-native tooling, and build dashboards that give leadership real-time visibility into pipeline and revenue performance

  • Stay current on the AI tools landscape and bring a strong point of view on where investment creates the most leverage for the revenue organization

What We're Looking For:
  • 2-4 years of experience in a rigorous, fast-paced environment – RevOps, Bizops, strategy, consulting, or a comparable role where you owned complex cross-functional work

  • Genuinely AI-native: you don't just use AI tools, you build with them. Automations, internal tools, prompt systems, or integrations that solve real problems without needing an engineer

  • Smart, analytical, and strategic – you can break down ambiguous problems, identify the right question to ask, and translate data into clear recommendations

  • You move fast, context-switch well, and thrive in environments where the work isn't always defined for you

  • Strong communicator with executive presence who is comfortable presenting recommendations and framing trade-offs to senior stakeholders

  • Ability to own the full RevOps surface area including systems, process design, reporting, and AI tooling, with high autonomy

  • Exceptional project management skills, with experience leading complex, cross-functional initiatives

Skills Required

  • 2-4 years of experience in RevOps, BizOps, strategy, or consulting
  • Experience in building automations and internal tools using AI
  • Strong project management skills
  • Excellent communication and presentation skills

Middesk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Middesk and has not been reviewed or approved by Middesk.

  • Fair & Transparent Compensation Pay is considered competitive, with salaries often described as above industry averages across roles. Compensation packages are positioned as well-regarded within the company’s market segment.
  • Strong & Reliable Incentives Incentive plans are viewed as attractive, especially for sales roles with clear on‑target earnings and upside for strong performers. Plan design is characterized as competitive relative to peers, reinforcing positive sentiment toward variable pay.
  • Healthcare Strength Health coverage is described as robust, with the employer covering most premiums for medical, dental, and vision. Additional wellness resources and memberships complement the core coverage and access.

Middesk Insights

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The Company
New York, New York
130 Employees
Year Founded: 2019

What We Do

Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal.

Why Work With Us

We value curiosity, empathy, and diverse perspectives. We're excited about the scope of the problems we're working to solve. We look at situations based on first principles and prefer learning by doing. We have diverse backgrounds and skills, but we're passionate about our craft, hobbies, and the relationships we build.

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