Revenue Operations Analyst

Full time - London or Paris or full remote from Western EU - (salary) + equity

We’re looking for a motivated Revenue Operations Analyst with 2+ years of experience to support and optimise Kiln’s GTM systems and processes. You’ll work across HubSpot, Zapier, Google Sheets, Looker, and Clay to help maintain data accuracy, improve workflows, and support Sales, Customer Success, Marketing, and Partnerships.

This is a great opportunity for someone early in their RevOps career who wants broad exposure to full-funnel operations, automation, reporting, and cross-functional enablement.

• Support the documentation and optimisation of revenue processes across the customer lifecycle (lead management, deal stages, onboarding).

• Assist in maintaining process consistency across Sales, CS, Marketing, and Partnerships.

• Help identify bottlenecks and operational gaps, proposing improvements with guidance from senior RevOps team members.

• Contribute to pipeline hygiene efforts ensuring deals, activities, and lifecycle stages are up to date.

• Build and maintain basic Zapier/n8n workflows with support for more complex automations.

• Assist in developing Clay enrichment workflows and simple scripts for data cleanup or routing.

• Monitor automations and flag issues or opportunities to improve efficiency.

• Maintain CRM data quality through deduplication, enrichment, and field standardisation.

• Build and maintain dashboards in HubSpot and Sheets to support GTM teams with visibility into:

  • Pipeline health

  • Lead and deal funnel metrics

  • Customer lifecycle progress

• Assist with regular audits of HubSpot and related systems to ensure data accuracy.

• Support ad hoc data requests from Sales, CS, Marketing, and Finance.

• Support the running of the deal desk and deal review process

• Help create training materials and documentation for new processes, tools, and workflows.

• Provide basic troubleshooting for HubSpot issues and escalate more complex queries.

• Support GTM teams with list pulls, workflow checks, enrichment tasks, and reporting questions.

• Work closely with Sales, CS, and Marketing to understand their operational needs and translate them into system or process changes.

• Assist with monthly and quarterly GTM reporting and KPI analysis.

• Contribute to cross-functional alignment on lifecycle definitions, data standards, and reporting consistency.

• 2+ years in Revenue Operations, Sales Operations, Marketing Operations, or a data-focused GTM role (preferably in SaaS).

• Working knowledge of HubSpot CRM (workflows, properties, reporting).

• Basic to intermediate experience with Zapier or n8n.

• Strong Google Sheets skills (lookup formulas, pivot tables, basic Apps Script a plus).

• Experience with data enrichment or automation tools such as Clay, ZoomInfo, or Cognism.

• Detail-oriented, curious, and eager to learn best practices in RevOps.

• Interest in the crypto industry (experience preferred but not required).

• London based (hybrid).

• Exposure to crypto, blockchain, or staking concepts.

• Experience with other integration or reporting tools.

• Comfort with basic scripting (Python, JS, or similar).

• Experience building dashboards in Looker.

• SQL exposure (queries, joins, simple analyses).

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings. Our API-first platform provides fully automated validators, staking & DeFi protocols access, and comprehensive data and commission management.

With $12+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 4.3% of the network through 45,000+ validators — all with zero slashing events.

Kiln serves more than 140 leading customers, including Binance, BitPanda, Bitgo, Fireblocks, VanEck, and TrustWallet.

Our team of 95 ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies.

We've raised $30M in total funding from prominent investors including 1kx, Crypto.com, Illuminate Financial, Consensys, Wintermute, Kraken Ventures...

Join Kiln and help us make the web more secure, stable, decentralized, and fair!

At Kiln, our values drive us: Technical Excellence ensures top security and usability; Innovation-Driven Meritocracy elevates groundbreaking ideas; Trust and Transparency build reliability through open communication; and People First keeps our team and clients at the heart of everything we do.

• A fast-paced, bureaucracy-free work environment

• Equity share options in the business: if Kiln succeeds, we all succeed!

• Competitive salary

• Flexible holiday

• Flexible remote working

• Choose your IT equipment

• Internet connection : €50/month

• Significant personal development budget (books, training)

• Overseas tech conferences budget

Kiln is an Equal Opportunity Employer

We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds, including women or persons with disabilities.

Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient.

1. Recruiter Interview (45 min)

2. Take-home test (< 3 hours)

3. Technical Interview (60 min)

4. Core Values Interview (45 min)

5. Founders Interview (30 min)

6. Offer!

Your personal information will be securely stored in our Applicant Tracking System (ATS) and will not be shared with external parties. We comply fully with GDPR regulations to protect your data and privacy.

Please note that we do not sponsor visas for persons without work authorization in your location. This role is for full-time employees only (no B2B or contractors). Thank you!