Revenue Operations Analyst

Reposted 4 Days Ago
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London, Greater London, England, GBR
In-Office
Junior
Healthtech
The Role
The Revenue Operations Analyst will maintain CRM data integrity, analyze funnel performance, collaborate across teams, and support continuous improvement efforts.
Summary Generated by Built In

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

This will be a hybrid position from our London office (Tuesday, Wednesday, Thursday in-office). 

We’re looking for a proactive and detail-oriented Revenue Operations Analyst to join our RevOps team. This is a new role designed to strengthen our data and analytics capabilities across go-to-market functions such as Marketing, Sales, and Customer Success. 

You’ll be responsible for maintaining the integrity of our CRM data, ensuring the accuracy and completeness of lead and contact information, and providing insights that help drive pipeline growth and improve customer lifecycle performance. 

This role is a great fit for someone with strong analytical skills, a natural curiosity for data, and the initiative to identify and solve operational challenges! 

You’ll Be Responsible For 

  • Maintaining high-quality CRM data across HubSpot and Salesforce, ensuring accuracy, completeness, and consistency
  • Identifying leads and contacts requiring data enrichment (e.g., missing outdated email addresses, phone numbers, company details) 
  • Working with external and internal enrichment tools to complete and validate lead,  and account data 
  • Supporting the RevOps team with regular and ad-hoc analysis of funnel performance, conversion rates, retention metrics, and customer segmentation  
  • Collaborating closely with Marketing, Sales, and Customer Success teams to understand data needs and provide actionable reporting 
  • Building and maintaining dashboards, and performance reports to support leadership visibility into revenue drivers 
  • Supporting process documentation and continuous improvement efforts within the RevOps function 

About You 

You will - 

  • Have 1-2 years’ experience (in data, operations, or analyst roles would be desirable, but not required) 
  • Have experience within a SaaS or B2B environment would be desirable 
  • Be comfortable working with and analysis data in HubSpot, Salesforce, and Excel/Google Sheets (experience with data cleaning, validation, and reporting) 
  • Demonstrate strong attention to detail and ability to troubleshoot data discrepancies independently 
  • Be a proactive problem solver who can manage multiple priorities while maintaining strong communication with stakeholders 
  • An understanding of key go-to-market processes (lead generation, sales pipeline, and customer lifecycle is desirable)
  • Have enthusiasm about learning and developing a career within Revenue Operations 
What We Offer 

At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.

🌴 Time Off, Flexibility & Balance 

  • 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
  • 2 weeks of remote work annually (within 3-hour time zone of HQ)
  • Hybrid working model
  • Enhanced Parental Leave
  • 2 weeks Peternity Leave to welcome your newest furry family member
  • Medicash health cash plan

Setting You Up for Success

  • Competitive, benchmarked compensation
  • 3-month immersive onboarding experience
  • Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
  • Clear internal mobility pathways to accelerate your career

💙 The Uniquely Doctify Experience 

  • Daily team huddles to connect, share wins and spark ideas
  • Regional Lunch Clubs & team socials powered by our Fun Police
  • Quarterly Doctifier nominated Impact Awards
  • Employee referral bonus: £700 (or local equivalent) per hire
🌍 Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

Top Skills

Excel
Google Sheets
Hubspot
Salesforce
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The Company
HQ: London
128 Employees
Year Founded: 2015

What We Do

Doctify is a high-growth HealthTech company revolutionising the global healthcare market. Having expanded into 6 markets with an ambitious growth plan over the coming year. Doctify has developed a first-of-its-kind healthcare-specific patient feedback and review product allowing healthcare professionals to drive improvements in patient care on a daily basis. Our SaaS product allows healthcare providers to collect and digitize patient feedback and publish it through multiple channels (both externally and internally). Underpinning it is a SaaS platform that provides insights and analytics into the care they provide. It means for the first time patients can read real-time verified feedback for a hospital, clinic, or doctor for a specific condition or procedure. The company was founded by two orthopaedic surgeons in 2015 with the goal of providing more trust and transparency in healthcare. It quickly grew from an idea to a revenue-generating business in less than a year and continues to thrive. Backed by industry-leading European funds Amadeus capital, Keen ventures as well as backers such Sir John Hegarty (the founder of Saatchi and Saatchi) and Tom Teichmann (backer of Lastminute.com, Not on the highstreet, Made.com, Simba Sleep). Since then we have added over 25,000 doctors, hospitals, and clinics across 4 international markets, doubled our team across 6 countries and have won numerous awards along the way in recognition of our commitment to bringing greater levels of trust and transparency to the doctor-patient relationship. Most recently recognised as the 2021 Vitality Supplier of the Year.

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