Revenue Operations Analyst

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

The Revenue Operations Analyst is instrumental in optimizing client revenue contributions to drive organizational success. Collaborating closely with the Regional VP of Sales, finance, and data analysis teams, this role requires a highly analytical individual who is passionate about data and continuous system improvement. The analyst will focus on identifying opportunities within data, prescribing actionable strategies, and tracking their effectiveness to enhance client retention, revenue per client, wallet share, and net revenue margin.

Where you'll work

This position is located onsite in Irving, Texas. Relocation is not provided.

What you'll be doing

• Works closely with regional sales and account management teams to help identify and act on opportunities that optimize client revenue and support overall revenue goals.

• Analyzes data to find trends and areas for improvement, helping to uncover opportunities to boost client engagement and financial performance.

• Prioritizes tasks based on their potential to impact client revenue and align with company goals.

• Collaborates with management to propose and execute strategies for improving revenue and operational processes.

• Tracks the progress of initiatives, ensuring actions are completed on time and in line with the planned approach.

• Monitors the results of implemented actions and provides recommendations for further improvements based on performance.

• Reports on findings and present results to key stakeholders, offering clear insights and next steps.

• Works on creating and streamlining processes to automate certain actions, improving efficiency where possible.

• Keeps accurate records of processes and results, ensuring consistency and ease of reference.

• Documents necessary updates in the CRM, ensuring all data is accurate and aligned with current strategies.

What you'll need

• Bachelor’s degree in Financial Planning and Analysis (FP&A), Data Analytics, or a related field preferred

• 2+ years of practical experience in revenue or operational optimization and improvement projects

• Proficient in basic Excel and Google Sheets functionality

• Strong organizational skills with attention to detail and the ability to manage multiple priorities

• Excellent presentation and communication skills, both written and verbal

• Familiarity with Business Intelligence tools for data analysis and reporting

• Experience with Salesforce is a plus

• Eagerness to learn, grow, and continuously improve skills in data analysis, revenue optimization, and operational processes

Perks of working for Shiftkey

• Inclusive and collaborative work environment

• Comprehensive health, vision, and dental coverage

• Benefits effective as of first day

• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees’ diverse needs 

• Potential 401(k) employer match up to 6%

• Paid parental leave

• Investment in your wellness: access to mental health support

#LI-Onsite #LI-JM1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. 

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]