The Company:
Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.
The Role:
The Revenue Operations Analyst is responsible for delivering the highest standard customer data quality within the Marigold sales organization. You will work as part of a broader global revenue operations function with responsibility to handle the EMEA region and assist the AMER region as well. The accuracy of our customers' data key and your goal is to ensure CRM data quality across the region.
What You’ll Do:
- Validate all closed/won opportunities in the CRM and ensure proper documentation to bill the customer and acknowledge revenue
- Creating quotes in the CRM and sales internal support requests
- Own renewal baseline in the CRM and ensure its accuracy by product line
- Own provision/deprovision process for new products, new and churned customers
- Collaborate with Sales, Deal Desk, Legal, and Portfolio teams to ensure effectiveness
- Utilize key data quality reports and dashboards
Ideal Qualifications:
- Experience in sales operations and/or admin function to operate and manage data quality in CRM
- Communication and Partnership skills with Sales, internal business units and global team
- Fluent in English, Salesforce CRM and G suite knowledge
What We Offer:
- Competitive salary and benefits including: medical/dental/vision, life insurance
- Unlimited PTO (we call it Open Time Away), leave without pay, bereavement leave, marriage, paid parental and birthday leave
- Meal and transportation subsidy
- English program
- Employees’ Association
- Supportive work environment with flexible work hours and hybrid / work from home options
Top Skills
What We Do
Founded in 2017 to bring together a diverse group of email marketing platforms under a single umbrella, CM Group is now a family of global Relationship Marketing solutions focused on full lifecycle marketing, which includes Campaign Monitor, Emma, Vuture, Liveclicker, Sailthru, Selligent and Cheetah Digital. By joining together these leading brands, CM Group provides highly personalized customer engagement solutions across a wide range of industries worldwide that allow every marketer to build relevant, meaningful consumer interactions at every point in the customer journey.
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