The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear’s platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport.
The Role: This role will be crucial in managing our sales and marketing systems, providing support to our sales team, and forecasting and reporting. As a Revenue Operations Analyst, you’ll play a critical role in scaling our revenue operations to help serve our growing customer base. Reporting directly to the Director of Revenue Operations, you will lead CRM initiatives and the implementation of best-in-class processes to ensure our revenue operations are as efficient as possible. For success in this role, you’ll need to be comfortable helping with high-level strategy around optimal sales operations while also rolling up your sleeves to implement and iterate on operational processes.
This position will be fully remote, full-time and salaried with $90k - $110k OTE cash and a meaningful equity package (compensation determined by experience and fit). You will have the opportunity to move up in our organization much faster than in a traditional sales operations role.
Responsibilities:
- Support GTM leadership with short-term forecasting, task management, and other day-to-day sales operational activities
- Manage our GTM tech stack, including Salesforce and Hubspot, for a high level of quality, consistency, and accuracy to ensure they are helping the GTM org achieve key objectives
- Identify areas for operational improvement and facilitate enhancements to processes
- Ensure sales, marketing, and engineering teams are communicating smoothly
- Collaborate with internal stakeholders to understand business requirements and translate them into technical solutions
Our Ideal Candidate:
- 2+ years in a revenue operations, sales operations, or similar role (preferably in technology or telecom)
- Certified Salesforce Admin with intimate experience using HubSpot
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results
- Energy, grit, and flexibility needed to thrive in a constantly changing work environment
- An innate ability to self-start, prioritize, and creatively problem-solve
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What We Do
Lightyear (https://lightyear.ai) is the only digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience to drive material time and cost savings. Lightyear's Procurement platform automates RFP creation, quoting, install management, and more for internet, WAN, voice, and colocation services, reducing time spent on procurement materially while network intelligence and pricing data ensures enterprises select the optimal solution at the lowest cost. Lightyear's Network Inventory Manager creates a digital system of record for enterprise networks, tracking 30+ data points per service (static IPs, contract details, account IDs) and automating lifecycle management workflows such as MACD ticketing and renewal re-shopping. Lightyear's Bill Consolidation software offers enterprises one consolidated bill for all telecom services, eliminating the headache of tracking invoices and handling audits while avoiding service disruptions.
Why Work With Us
We’ve cultivated a high-trust, autonomous work environment that empowers team members to drive their work forward as they see fit. We value team bonding and connections, and prioritize company time to connect both virtually and in-person events in a fully remote environment. Most importantly, we’re guided and grounded as a team by our core values.
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