Revenue Operations Analyst

Company Description

MicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. MicroStrategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, MicroStrategy's stock has outperformed every company in the S&P 500.

Our people are the core of our success. At MicroStrategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At MicroStrategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

Job Description

The primary goal of this position is to provide general support of the North American Sales Operations function and support our Management in HQ. This position requires the employee to work four days a week in the Tysons Corner, VA office. 

Your Focus:  

Sales Support

• Be a liaison between field sales and corporate in providing operational support; Assist and coordinate in the development of responses and solutions to global sales requests. This includes but not limited to informational, content, and analytical requests.
• Develop effective communication plans and mechanisms to deliver information on performance relative to forecast and KPIs
• Develop advanced knowledge of in-house data sources and systems, and become adept at quickly extracting and analyzing data from these sources
• Work with key stakeholders to improve sales processes, including qualification, and opportunity lifecycle management

Transaction Support

• Review and analyze solutions by working with Sales, Sales Management, Legal and Revenue Recognition. Solution review includes: guidance on deal structure, discounting analysis, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning within accounts.
• Become an expert on MSTR’s Salesforce.com instance and Clari to effectively support sales’ use of this essential platform
• Develop in-depth knowledge of MicroStrategy’ s licensing model, and pricing, to provide quoting support to our sales teams
• Add value responding to requests for proposals, and information, from MicroStrategy’ s current and prospective customers
• Own revenue contract execution for the Sales team you support; Work with internal teams to improve this process and build efficiencies 

System Support

• Provide sales system support to the sales organization. This specifically includes quality assurance activities to ensure the accuracy of data and information located in Salesforce, Quote System, Clari forecasting system, SharePoint and MicroStrategy reports. This includes working with all members of the Sales Operations Team and Management to identify process improvement opportunities.
• Build Dashboards and Reports using MSTR tools to support our Management to monitor and take decisions about specific topic.

Qualifications

• Bachelor’s degree
• At least 1 year of professional experience 
• Exceptional attention to detail and resourcefulness required 
• Strong MS Excel, Word skills
• Experience in fast-paced, high-volume environment preferred
• Experience with sales support systems preferred 
• Experience with MSTR Analytics or with other BI/Data Mining tools is a plus
• Experience with Salesforce CRM and Clari forecasting is a plus 
• Excellent verbal and written communications skills
• A Consistently Positive Presence

Additional Information

MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected].