Revenue Operations Analyst / Salesforce Administrator

Reposted 7 Days Ago
Hiring Remotely in USA
Remote
75K-95K Annually
Mid level
Healthtech • Information Technology
The Role
The Revenue Operations Analyst / Salesforce Administrator will manage Salesforce operations, reporting, data integrity, and support revenue processes for Sales, Marketing, and Customer Success teams.
Summary Generated by Built In
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.

Opportunity & Impact

Redox is looking for a Revenue Operations Analyst / Salesforce Administrator to own the day-to-day execution of our revenue systems and reporting. You'll be the proactive executor who improves processes within their scope and who our GTM teams rely on to keep Salesforce running cleanly, dashboards up to date, and data accurate. This is a hands-on role where your work directly impacts how Sales, Marketing, and Customer Success operate — from the reports leadership reviews each week to the tools reps use every day. You'll report to the RevOps Manager and play a key role in scaling our operational foundation as the company grows.

Job Responsibilities

  • Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, QBRs, and leadership reporting

  • Pull and prep data for weekly and monthly operating cadences; ensure reporting is accurate and delivered on time

  • Own pipeline hygiene by proactively identifying issues, driving accountability with reps, and improving underlying processes to prevent recurring problems — flag stale opportunities, missing fields, and data quality issues; follow up with reps and managers to resolve

  • Track funnel metrics (lead-to-opportunity, stage conversion, win rates) and rep attainment; surface trends and anomalies

  • Analyze data to identify trends, risks, and opportunities; proactively surface insights to GTM and Finance stakeholders

  • Contribute to ongoing improvements in Salesforce configuration to support evolving business needs — manage user setup, permissioning, profiles, roles, page layouts, fields, validation rules, and automation (flows)

  • Support the quote-to-cash process in Salesforce CPQ — assist with quote creation, product catalog updates, pricing rules, and troubleshooting approval workflows

  • Maintain lead routing, assignment rules, and MQL-to-SQL handoff processes

  • Support data enrichment and deduplication efforts to maintain data integrity across systems

  • Manage integrations and day-to-day operations of GTM tools, including HubSpot, Outreach, ZoomInfo, Gong, and LinkedIn Sales Navigator

  • Handle user onboarding/offboarding, access requests, and first-line troubleshooting across revenue systems

  • Maintain system documentation, process guides, and training materials; support ongoing team enablement

  • Assist with renewal tracking and ensure renewal pipeline data in Salesforce is current and accurate

  • Help ensure Salesforce data aligns with what finance needs for bookings, billing, and commission calculations

  • Partner with RevOps and GTM stakeholders to support improvements to systems and processes

Required Skills & Experience

  • 3+ years of experience in Revenue Operations, Sales Operations, or Salesforce Administration in a B2B SaaS environment

  • Salesforce Administrator certification or equivalent hands-on experience

  • Strong Salesforce reporting skills — comfortable building complex reports, dashboards, and filtered views without hand-holding

  • Working knowledge of Salesforce CPQ

  • Experience supporting a sales team's operating rhythm (pipeline reviews, forecasting, data hygiene)

  • Solid analytical skills — you can pull data, spot issues, and clearly communicate what you're seeing

  • Detail-oriented with a bias toward accuracy and follow-through

  • Comfortable managing competing requests and prioritizing in a fast-paced environment

  • Clear communicator who can work effectively with sales reps, managers, and cross-functional partners

Preferred Skills & Experience

  • Experience in a startup or high-growth environment, ideally in healthcare technology

  • Familiarity with integration and automation tools like Zapier

  • Experience with data cleanup and deduplication tools (e.g., Ringlead)

  • Comfort with Google Sheets or Excel for ad hoc analysis alongside Salesforce reporting

  • Experience supporting commission or comp plan data validation

Software Platform / Tools

  • Required: Salesforce (admin-level), Salesforce CPQ, HubSpot, Outreach, ZoomInfo

  • Preferred: Gong, LinkedIn Sales Navigator, Zapier, Ringlead, Catalyst

What Success Looks Like in This Role

  • Salesforce is consistently maintained as a reliable source of truth across GTM and Finance

  • Reporting is accurate, timely, and increasingly automated where appropriate

  • Data quality issues and process gaps are proactively identified and addressed in partnership with RevOps leadership

  • Stakeholders rely on you for accurate data, thoughtful analysis, and well-informed recommendations

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
 
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
 
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
 
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
 
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
 
Thank you for your interest in Redox!
 
#LI-TA1

Skills Required

  • 3+ years of experience in Revenue Operations, Sales Operations, or Salesforce Administration in a B2B SaaS environment
  • Salesforce Administrator certification or equivalent hands-on experience
  • Strong Salesforce reporting skills
  • Working knowledge of Salesforce CPQ
  • Experience supporting a sales team's operating rhythm
  • Solid analytical skills
  • Detail-oriented with a bias toward accuracy and follow-through
  • Comfortable managing competing requests in a fast-paced environment
  • Clear communicator who can work effectively with cross-functional partners
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The Company
HQ: Madison, WI
245 Employees
Year Founded: 2014

What We Do

The short of it: Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty gritty of data exchange. The long of it: Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Why Work With Us

In order to do revolutionary things, we need a team of strong, diverse, mission-focused people. Whether we’re physically together or in our own little corner of the country, we are all focused on getting outcomes based on experimentation, data-driven decisions, and execution—and having some fun while doing it.

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