As a Revenue Operations Analyst Manager, you will play a pivotal role in driving revenue growth and operational efficiency. Reporting to the Sr Director of Revenue Operations, you will leverage Salesforce expertise, advanced analytics, and strategic insights to optimize our go-to-market (GTM) processes, enhance decision-making, and scale revenue operations. This is a remote position with a focus on cross-functional collaboration and data-driven execution.
What Will You Do:
Strategic Revenue Analysis & Reporting
Develop and maintain real-time dashboards in Salesforce to track KPIs such as pipeline health, win/loss rates, ARR/MRR, and churn.
Conduct deep-dive analyses to identify trends, forecast revenue, and uncover growth opportunities, translating findings into actionable insights for leadership.
Partner with Finance,Sales, and Customer Success to refine quota-setting, territory planning, and commission structures.
Salesforce Optimization & Data Governance
Administer Salesforce CRM, including data hygiene, workflow automation (e.g., Process Builder, Flows), and integration with tools like HubSpot or Outreach.
Enforce data standards and governance policies to ensure accuracy across systems.
Build complex reports and dashboards to support sales forecasting and pipeline management.
Process Improvement & Cross-Functional Collaboration
Identify bottlenecks in lead-to-close processes and implement scalable solutions.
Partner with Sales, Marketing, and Customer Success to align GTM strategies and improve operational workflows.
Mentor junior analysts and lead initiatives to standardize best practices.
Revenue Enablement
Design training programs and documentation to drive Salesforce adoption and process compliance.
Support pricing strategy and deal structuring for complex enterprise contracts.
What Have You Done:
Experience: 5+ years in revenue/sales operations, preferably in SaaS or high-growth tech.
Technical Skills
Advanced Salesforce administration (certification a plus).
Expertise in Excel/Google Sheets (pivot tables, VLOOKUP, modeling) and BI tools (Tableau/Looker).
Familiarity with SQL, HubSpot, or marketing automation platforms.
Analytical Skills: Proven ability to interpret complex data sets, forecast revenue, and communicate insights to executives.
Leadership: Experience mentoring junior team members and leading cross-departmental projects.
What Will Make You Stand Out:
Bachelor’s degree in Business, Finance, or a related field; MBA a plus.
Experience in open-source software or database technologies.
Knowledge of subscription-based revenue models and SaaS metrics.
This role combines strategic oversight with hands-on execution, making it ideal for a detail-oriented analyst passionate about scaling revenue operations in a dynamic, remote-first environment.
Why Percona?
At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.
Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.
Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.
If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!
Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!
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What We Do
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. With Percona's open source database expertise, your business can avoid downtime and outages, meet expected customer experience, foster operational and developer collaboration, and manage enterprise risks through sound database architecture frameworks. Our global experts are available 24x7x365 and have worked with over 3,000 clients worldwide – including the largest technology companies. Percona is the champion of unbiased open source database solutions and provides the best solution for our customers regardless of their database architecture or platform. Our software is 100% free and open source, and is a drop-in replacement for MySQL and MongoDB databases. Percona was founded in August 2006 by Peter Zaitsev and Vadim Tkachenko and now employs over 250 people (and growing!) located in almost 40 countries. Our large and diverse customer list boasts one of the highest renewal rates in the business. Our expertise is visible in our widely read Percona Database Performance blog and our book High Performance MySQL.
