Revenue Onboarding & Training Manager

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Canada
Remote
Entry level
Healthtech • Software
The Role
The Revenue Onboarding & Training Manager at Cority will oversee onboarding programs for new hires in the Revenue Operations team, collaborating with various departments to ensure effective onboarding and training processes. Responsibilities include developing onboarding plans, enhancing learning experiences, conducting training sessions, and evaluating the effectiveness of onboarding programs.
Summary Generated by Built In

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.

 

For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.

 

The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.


WHAT’S IN IT FOR YOU?

 

At Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.

 

We pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.

 

Job enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.


Position Summary:


Cority is looking for a Revenue Onboarding & Training Manager to join its Revenue Operations team and oversee the employee onboarding programs. This role will play a critical part in ensuring that the entire Revenue organization, including Marketing, Sales, and Customer Success, is properly set up for success from a new hires 1st day.


The Revenue Onboarding & Training Manager will support interdepartmental communications related to new hires and the onboarding process, coordination of revenue team onboarding plans and execution, and the continuous improvement of our current programs.

PRIMARY RESPONSIBILITIES:


  • Onboarding Coordination:
  • Collaborate cross functionally with internal teams (HR, IT, Product, Revenue Org sub-departments) to develop onboarding plans
  • Support Sales Execution VP, with detailed planning, documentation, and LMS experiences for new hires onboarding journey
  • Coordinate all ILT (instructor led training), LMS, and introductory sessions
  • Evaluate effectiveness of internal operational workflow and assess needs for the different revenue teams
  • Onboarding Programs:
  • Enhance and design learning experiences in our LMS and intranet to decrease ramp time and increase onboarding effectiveness
  • Conduct ILT’s and routine check ins with new hires and their managers throughout the onboarding process
  • Manage the onboarding process as the primary person to assist new hires and managers through their first 90 days
  • Communicate assignments, deadlines, and next steps to new hires and cross functional teams supporting the program
  • Continuous Improvement:

  • Identify gaps in our current enablement programs and propose solutions
  • Create new e-learning, documentation, or resources to support onboarding and post- onboarding critical success factors
  • Execute enablement projects and support overarching team initiatives through ILT’s, resource creation, LMS administration, and e-learning authoring

QUALIFICATIONS AND CHARACTERISTICS OF AN IDEAL CANDIDATE:

  • University or College Degree in Education, Business, or related field
  • 3+ years of Enablement, Learning and Development, or Onboarding experience
  • LMS Administration experience (Docebo preferred)
  • Experience working with tech stack such as:
  • o Contribution & maintenance of a company intranet (SharePoint, Highspot or similar)
  • o Task & Project Management (Asana preferred)
  • o CRM (Salesforce preferred)
  • o Video editing or E-Authoring experience is an asset (Articulate preferred)

  • Who are you? If this sounds like you, we would love to hear from you:

  • Strong understanding of Kirkpatrick and metric based program design and evaluation
  • A problem solver who loves to find crafty solutions to complex problems
  • Strong attention to detail and organization
  • Exceptional written and verbal communication and presentation skills
  • Keen aptitude to learn and retain new knowledge and skills

Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected].

The Company
HQ: Toronto, Ontario
654 Employees
On-site Workplace
Year Founded: 1985

What We Do

Cority is the global enterprise EHS software provider that empowers those who transform the way the world works. For over 35 years, Cority has been powered by a spirit of innovation, deep domain expertise, and a commitment to integrity that enables our customers to achieve higher levels of operational and sustainable performance. With the most comprehensive, human-centered, and secure SaaS platform, Cority helps people and businesses thrive around the world. The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

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