Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Growth Operations | Business Operations - Commercial Strategy Services
- 📍 Dallas, Texas
- 🕜 Hybrid
What will you do
As a key member of the growing Commercial Strategy Services (CSS) team at Lighthouse, you will be at the forefront of expanding our Chains & Groups business function within the AMER region. For over a decade, our CSS team has set itself apart by pairing elite revenue management experts with the industry’s most advanced tools. In this ole, you will act as the Commercial Strategist for a portfolio of high profile branded hotels (Marriott, Hilton, IHG, and Hyatt). This is a premier opportunity to drive total revenue performance by bridging traditional revenue management with modern digital demand generation.
Where you will have impact
- Commercial Strategy Ownership: Analyze, recommend, and implement holistic rate, yield, and E-commerce strategies tailored to the specific standards and distribution requirements of major global brands.
- Expert System Navigation: Execute daily revenue tasks and long-term strategy using proprietary brand systems, including:
- Hilton: OnQ R&I and GRO
- Marriott: OneYield, HPP and ACRS
- IHG: N2 Pricing and Merlin
- Hyatt: PrO, Reserve, and RMT
- Strategic Stakeholder Advisory: Lead revenue strategy calls, serving as the primary commercial consultant for Hotel Owners, General Managers, and Directors of Sales to align financial goals with actionable inventory and pricing controls.
- Total Commercial Alignment: Facilitate seamless collaboration across Sales, Marketing, and Operations, while managing communication with above-property stakeholders to ensure property-level tactics support broader brand and ownership objectives.
- Digital Demand Generation: Manages end-to-end digital spend across PPC, metasearch, and accelerators. Focuses on strategic deployment to dominate high-value channels and boost property visibility.
- Advanced Market Intelligence: Utilize ancillary tools and business intelligence platforms; including Demand360, Hummingbird, Fornova, Supernova, and Koddi to benchmark performance against the comp set and capture shifting market share.
- Channel & Promotion Management: Own OTA relationships and brand-specific promotional participation to maximize conversion and placement while maintaining rate parity and brand integrity.
- Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.
About our team
Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.
What's in it for you?
- Flexible time off: Autonomy to manage your work-life balance.
- 401k matching: Up to 4%.
- Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
- Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
- Employee Assistance Program: 100% confidential and free.
- Employer paid Short Term Disability + $50,000 Life Insurance
- Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
- Wellbeing support: Subsidized ClassPass subscription.
- Referral bonus: Earn rewards for bringing in new talent.
Who you are
- 2+ years of experience in high-impact leadership roles, including Director of Revenue Management or senior property operations (AGM, GM, or Director of Sales)
- Knowledge of market appropriate hotel brands and systems
- Experience managing elite, high-profile hotels in dynamic markets
- Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
- Bachelor's in Business Administration, Economics, Hospitality Management, or related field
- Excellent communication skills and comfortability presenting data & analysis
- Strong understanding of hotel operations
- Strong ability to work in a team environment and collaboration during team meetings
- You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
- Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
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Skills Required
- 2+ years of experience in high-impact leadership roles (Director of Revenue Management or senior property operations such as AGM, GM, or Director of Sales)
- Experience with Hilton OnQ R&I and GRO; Marriott OneYield, HPP, ACRS; IHG N2 Pricing and Merlin; Hyatt PrO, Reserve, and RMT
- Knowledge of market-appropriate hotel brands and systems
- Experience managing elite, high-profile hotels in dynamic markets
- Experience working with ownership and investment groups and presenting results professionally
- Bachelor's in Business Administration, Economics, Hospitality Management, or related field
- Excellent communication skills and comfort presenting data and analysis
- Strong understanding of hotel operations
- Experience managing digital spend across PPC, metasearch, and accelerators; familiarity with Demand360, Hummingbird, Fornova, Supernova, Koddi
- Ability to work in a team environment and collaborate in meetings
- Tech-savvy and comfortable integrating AI-driven workflows into daily routines
- Must be able to read, write, and understand English and prepare polished reports; speak with poise and confidence
What We Do
Lighthouse is the leading commercial platform for the travel & hospitality industry. We transform complexity into confidence by providing actionable market insights, business intelligence, and pricing tools that maximize revenue growth. Trusted by over 70,000 hotels in 185 countries, and supported by 700+ employees, Lighthouse is the only solution that provides real-time hotel and short-term rental data in a single platform. We strive to deliver the best possible experience with unmatched customer service. We consider our clients as true partners — their success is our success. How can Lighthouse help you? Rate Insight Track competitor pricing to maximize revenue Market Insight Accurately predict future market demand Parity Insight Identify and solve parity issues portfolio wide Benchmark Insight Effectively navigate competitive performance trends Distribution Insight Optimize distribution channel performance Destination Insight Enrich your strategy with short-term rental insights Business Intelligence Monitor, optimize, and report on your performance Pricing Manager Boost revenue with AI-driven room price recommendations Channel Manager AI-powered channel management that transforms pricing and distribution for independent hotels Hotel Data Solutions Bespoke data sets to elevate your commercial strategy Short-Term Rental Data Solutions Power your short-term rental strategy with custom insights Revenue Management Services Master commercial strategy with expert revenue support
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