The Revenue Management Analyst will manage cruise demand by recommending and applying pricing and inventory controls to achieve the highest possible net revenue results. Works with key tracking mechanisms over multiple business sources to allow for yield maximization. Evaluates and approves pricing and inventory management as necessary to achieve objectives. The Revenue Management Analyst will work with teams across Holland America Line, with our office Seattle, WA. The Revenue Management Analyst will maintain the database by entering, verifying, and backing up data. Provide supporting documentation and analysis to internal and external auditors as needed. Stay current on evolving Accounting Standards pronouncements and updates under prevailing regulatory bodies (FASB, SEC), incorporating into current Company policy as necessary. Develop, validate, challenge, and explain key trends, indicators and performance. Support initiatives to drive efficiencies around revenue recognition and reporting processes.
Responsibilities
- For assigned cruise programs and sailings, lead pricing meetings providing pricing and inventory recommendations with supporting analytics and documentation that helps achieve the highest possible net revenue and occupancy levels.
- Report on current inventory trends and establish booking curves ("paces") for each new program and sailing to measure future progress against.
- Facilitate and audit pricing actions in reservation and internal YODA (Yield Optimization Demand Analytics) systems to ensure support of promotional pieces and deadlines.
- Facilitate and audit pricing actions in the reservation system to ensure support of promotional pieces and deadlines.
- Monitor competitive products, pricing, and promotional activity, as well as the overall cruise and vacation industries to provide perspective and specific information for decision-making.
- Produce status reports summarizing bookings, revenue, pace, expected and required future progress, current actions, proposed actions, and contingent actions for review at weekly inventory meetings.
- Use available data to analyze past performance for the same or similar products - booking curves, source of business, achieved yields, and total revenues, etc. Monitor oversells and capacity goals to alleviate buyoffs, buy-downs.
- Performs other duties as assigned
Requirements
2+ years related revenue management experience preferred.
Familiarity with cruise revenue management concepts and/or prior revenue management experience, especially in the travel industry preferred but not required.
Knowledge of the cruise industry business environment including marketing, sales and operations preferred but not required.
Strong analytical, communication & organizational skills essential.
Ability to analyze data, make decisions and be accountable for bottom-line performance.
Advanced knowledge of Microsoft Excel and working knowledge of database and report writing tools.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 4 days/week (currently Monday - Thursday)
- Annual salary range is $70k to $82,500 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]
#HAL
#LI-RM1
#LI-Hybrid
Skills Required
- 2+ years of related revenue management experience
- Familiarity with cruise revenue management concepts or prior revenue management experience
- Revenue management experience in the travel industry
- Knowledge of the cruise industry business environment, including marketing, sales, and operations
- Strong analytical, communication, and organizational skills
- Ability to analyze data, make decisions, and be accountable for bottom-line performance
- Advanced knowledge of Microsoft Excel
- Working knowledge of database and report writing tools
- Ability to work in the Seattle office four days per week
What We Do
CCL Industries Inc. employs approximately 26,000 people operating 213 production facilities in 43 countries with corporate offices in Toronto, Canada, and Framingham, Massachusetts. CCL is the world’s largest converter of pressure sensitive and specialty extruded film materials for a wide range of decorative, instructional, functional and security applications for government institutions and large global customers in the consumer packaging, healthcare & chemicals, consumer electronic device and automotive markets. Extruded & laminated plastic tubes, aluminum aerosols & specialty bottles, folded instructional leaflets, precision decorated & die cut components, electronic displays, polymer bank note substrate and other complementary products and services are sold in parallel to specific end-use markets. Avery is the world’s largest supplier of labels, specialty converted media and software solutions for short-run digital printing applications for businesses and consumers available alongside complementary products sold through distributors, mass market stores and e-commerce retailers. Checkpoint is a leading developer of RF and RFID based technology systems for loss prevention and inventory management applications, including labeling and tagging solutions, for the retail and apparel industries worldwide. Innovia is a leading global producer of specialty, high-performance, multi-layer, surface-engineered films for label, packaging and security applications. The Company is partly backward integrated into materials science with capabilities in polymer extrusion, adhesive development, coating & lamination, surface engineering and metallurgy, deployed as needed across the four business segments.
