Revenue Enablement Onboarding Program Specialist

Description
About the Role
As a Revenue Enablement Onboarding Program Specialist, you will play a critical role in equipping new revenue team members - including SDRs, BDRs, AEs, CSMs, SEs, and PSS - with knowledge, skills, and tools needed for success. You will support the design, execution, and continuous improvement of our onboarding programs, ensuring a structured, engaging, and effective ramp-up experience.
Working closely with Subject Matter Experts (SMEs), sales leaders, and cross-functional teams, you will help build and deliver high-impact learning experiences while tracking key success metrics to optimize onboarding effectiveness.
Location - Hybrid in Austin, TX (in the office 4 days per week Mon, Tues, & Thurs)
What You'll be Doing

• Onboarding Program Support & Execution:
  • Facilitate and coordinate onboarding programs for new hires across sales and customer-facing roles
  • Ensure new hires follow structured 30, 60, and 90-day learning paths with clear success benchmarks
  • Organize live and virtual training sessions, workshops, and role-play exercises to reinforce learning
• Content Development & Delivery
  • Assist in developing role-based onboarding materials, including playbooks, e-learning modules, and knowledge assessments
  • Work with SMEs to curate and update training content to reflect current messaging, sales strategies, and product positioning
  • Ensure onboarding content is easily accessible and aligned with sales enablement tools (e.g. LMS, Sales readiness platforms)
• Collaboration & Stakeholder Engagement
  • Partner with enablement leaders, sales managers, and product marketing to ensure new hires receive relevant, timely training
  • Gather feedback from new hires and managers to continuously improve onboarding programs
  • Support enablement initiatives beyond onboarding, including ongoing skill development programs
• Performance Tracking & Continuous Improvement
  • Monitor onboarding engagement, completion rates, and early-stage performance metrics (e.g. time-to-first deal, pipeline generation)
  • Identify areas for improvement and contribute to program enhancements based on data and qualitative feedback
  • Help maintain a scalable, repeatable onboarding framework that aligns with business goals
• Other duties as needed

About You

• 2-4 years of experience in sales enablement, training, instructional design, or a related field
• Experience supporting onboarding programs for SDRs, BDRs, AEs, CSMs, SEs, or PSS
• Strong project management skills with the ability to coordinate multiple onboarding initiatives simultaneously
• Familiarity with sales methodologies (e.g. MEDDPIC, Challenger, SPIN) and their application in onboarding
• Comfortable facilitating training sessions and engaging with revenue teams
• Proficiency with enablement tools (e.g. LMS, CMS, sales readiness platforms like Highspot, Mindtickle or Lessonly)
• Strong written and verbal communication skills, with an ability to translate complex information into engaging learning materials
• Experience in B2B SaaS or IT sales environments is preferred
• Background in adult learning principles and instructional design is preferred

About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community
We honor your flexibility needs with full-time work that is hybrid remote
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
We help you prepare for your financial future with our 401(k) plan
We prioritize your work-life balance with our unlimited PTO
We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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