Revenue Cycle Supervisor

Posted 6 Hours Ago
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Montgomery, PA, USA
In-Office
Mid level
Healthtech
The Role
Supervises revenue cycle staff and daily workflows, manages work queues, resolves escalated issues, monitors quality and performance, identifies process improvements, communicates policy and regulatory changes, prepares operational metrics, and mentors team members. The role requires experience with insurance revenue cycle functions, supervisory responsibilities, EPIC revenue cycle systems, and Microsoft Office.
Summary Generated by Built In

Job Details

Revenue Cycle Supervisor

Job Description

Supervises and monitors the daily operational functions and staff in an assigned subsection/subunit of a department. Monitor operational workflows, identify issues while focusing on quality assurance, process improvement and departmental goals.

ESSENTIAL FUNCTIONS

  • Interacts with co-workers, visitors and other staff consistent with the values of Jefferson
  • Manages own assigned work queue(s).
  • Monitors daily operations of the team, assists in prioritizing daily work activities, resolving escalated issues, identify trends, address processing delays and areas for improvement
  • Makes recommendations and provides input related to hiring, terminations, performance evaluations
  • Informs staff of changes in policies, procedures, processes, systems, and regulatory laws and requirements.
  • Gathers department metrics and prepares reports for management review
  • Assist in leading, developing and mentoring of staff.

QUALIFICATIONS

Education - Required

  • High School Diploma/GED

Education - Preferred

  • Associate’s Degree or
  • Bachelor’s Degree

Experience - Required

  • 3 years related work experience

Knowledge, Skills and Abilities - Required

  • Demonstrated supervisory experience
  • Experience in insurance revenue cycle functions (i.e. insurance billing, charge entry, registration, payment posting, reconciliation, etc..)
  • Excellent analytical, problem solving and organizational skills
  • Excellent written and verbal skills
  • Knowledge of Revenue Cycle Systems (EPIC)
  • Microsoft Office skills

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

2510 Maryland Road, Willow Grove, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

Skills Required

  • High school diploma or GED
  • Three years of related work experience
  • Demonstrated supervisory experience
  • Experience in insurance revenue cycle functions, including billing, charge entry, registration, payment posting, or reconciliation
  • Excellent analytical, problem-solving, and organizational skills
  • Excellent written and verbal communication skills
  • Knowledge of EPIC revenue cycle systems
  • Microsoft Office skills
  • Associate's degree
  • Bachelor's degree
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The Company
HQ: Philadelphia, Pennsylvania
16,339 Employees

What We Do

Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care. Thomas Jefferson University is dedicated to health sciences education and research.

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