About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work®
In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Remote
Summary Description:
Reporting to the Office Manager, the Revenue Cycle Specialist will be responsible for all processes related to the lifecycle of a patient's account to allow for efficient and accurate resolution of claims payment. You will be required to navigate the complexities of healthcare billing, insurance claims, and comply with federal and state regulations that support the organization's financial stability and contribute to a seamless patient experience.
Job Responsibilities:
- Process and submit insurance claims to payers, ensuring accuracy in coding and billing information to minimize denials and delays
- Review patient accounts for correct insurance information as well as resolve any discrepancies in patient account balances
- Identify denial trends as well as perform the necessary follow-up including appealing denied claims within a timely manner
- Engage with patients to explain bills, resolve billing issues, as well as accept payment while maintaining a pleasant attitude to ensure a positive experience for the patient
- Adhere to compliance policies and regulations related to medical billing as well as maintain confidentiality of patient information in accordance with HIPAA guidelines that are set in place
- Collaborate with colleagues to achieve daily, weekly, and monthly goals as we have a dynamic environment
- High School Diploma or equivalent
- 1 year of insurance AR and post-claim follow-up experience
- Physician claim billing experience preferred
- Knowledge of medical terminology
- Knowledge of insurance industry
- Knowledge of grammar, spelling, and punctuation to type correspondence
- Skilled in using computer programs and applications
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
- Access to a 401(k) Retirement Savings Plan.
- Comprehensive Medical, Dental, and Vision Coverage.
- Paid Time Off.
- Paid Holidays.
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
Top Skills
What We Do
Infinx Healthcare provides innovative and scalable prior authorization and revenue cycle management solutions for healthcare providers, hospitals, imaging centers, and laboratories. Combining intelligent, cloud-based software driven by artificial intelligence and automation, with exception handling by our certified prior authorization and billing specialists, Infinx helps clients preserve and capture more revenue, enabling them to shift focus from burdensome administrative details to billable patient care.
