About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work®
In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Remote
The Revenue Cycle Specialist will be responsible for accurately processing medical billing claims, reviewing and resolving any billing discrepancies, and ensuring timely reimbursement from insurance companies. This role requires strong attention to detail, proficiency in medical terminology, and the ability to work independently and collaboratively in a fast-paced environment.
Job Responsibilities:
- Performs various functions in the processing of insurance billing and collections, including Medicaid/Medicare claims according to the established policies and procedures
- Reviews, verifies, and submits insurance claims
- Processes correspondence from Third Party Payers and responds to patient requests
- Follows up with insurance companies and ensures claims are paid properly and in a timely manner
- Investigate insurance claims that have received no response and resubmit if necessary
- Claim rejection handling
- Filing claim appeals with insurance companies to ensure maximum reimbursement
- Answers telephones and provides/obtains information to resolve billing and collection issues
- Maintains supporting billing information for future reference or audit purposes
- High School Diploma or equivalent
- Minimum of 1 year of insurance AR and post-claim follow-up experience
- Physician claim billing experience preferred
- Knowledge of medical terminology
- Knowledge of medical insurance industry
- Skilled in using computer programs and applications (Word, Excel, etc)
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to read, understand, and follow oral and written instructions
- Ability to communicate clearly and concisely
- Ability to establish and maintain effective working relationships with patients, employees, various insurance payers, and the public
- Ability to multi-task, work independently and as a team as well as courteously and respectfully with fellow employees, clients, and patients
- Ability to prioritize workload and manage multiple responsibilities effectively
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
- Access to a 401(k) Retirement Savings Plan.
- Comprehensive Medical, Dental, and Vision Coverage.
- Paid Time Off.
- Paid Holidays.
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
Skills Required
- High School Diploma or equivalent
- Minimum of 1 year of insurance AR and post-claim follow-up experience
- Physician claim billing experience
- Knowledge of medical terminology
- Knowledge of medical insurance industry
- Skilled in using computer programs and applications (Word, Excel, etc.)
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to read, understand, and follow oral and written instructions
- Ability to establish and maintain effective working relationships with patients, employees, and payers
- Ability to multi-task and prioritize workload effectively
Infinx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infinx and has not been reviewed or approved by Infinx.
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Fair & Transparent Compensation — Pay is considered competitive in several markets, and U.S. postings show clear hourly ranges for entry- to mid-level revenue-cycle roles. Salary is characterized as on time and dependable.
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Healthcare Strength — U.S. offerings include medical, dental, and vision, with some instances of employer-paid medical coverage and HSA support. Coverage is described as strong in certain cases.
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Retirement Support — A 401(k) with employer matching is included in U.S. materials and some role listings. This indicates structured retirement support alongside core health coverage.
Infinx Insights
What We Do
Infinx Healthcare provides innovative and scalable prior authorization and revenue cycle management solutions for healthcare providers, hospitals, imaging centers, and laboratories. Combining intelligent, cloud-based software driven by artificial intelligence and automation, with exception handling by our certified prior authorization and billing specialists, Infinx helps clients preserve and capture more revenue, enabling them to shift focus from burdensome administrative details to billable patient care.
