Revenue Cycle Quality & Performance Management Analyst

Posted 3 Days Ago
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Lake Success, NY, USA
In-Office
Junior
Healthtech
The Role
The Revenue Cycle Quality & Performance Management Analyst analyzes and recommends plans for revenue cycle operations, provides training, and ensures compliance with policies. They act as a liaison between teams and assist in user support during and post-implementation.
Summary Generated by Built In

Job Description

Analyzes, identifies and recommends and delivers plans and training materials throughout implementation and helps ensure smooth operations post-implementation. Serves as an operations consultant for Revenue Cycle Business Operations implementation and maintenance. Liaises between various project teams.

Job Responsibility


  • Analyzes, implements, and maintains revenue cycle activities across sites and ensures goal setting and tracking. Makes recommendations for development and analysis of implementation plans for System development and implementation of Revenue Cycle Business Operations which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle. 
  • Serves as a liaison between business and technology teams. 
  • Participates in developing and delivering training programs for current and prospective users. Educates practice, site and corporate management on Revenue Cycle Business Operations policies and procedures. 
  • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements. 
  • Ensures processes are compliant with system policies, applicable laws and contractual bargaining agreements. 
  • Develops procedures for system audits. Resolves discrepancies, as required. 
  • Collaborates with implementation teams to resolve user issues. 
  • Consults with departments to provide customer support during and post- implementation. 
  • Troubleshoots issues and resolves concerns as well as recommends necessary fixes. Advises management of results and recommends actions. Consults with newly acquired facilities and designs transition and implementation plans. 
  • Performs related duties as required.
  • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action. 
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 1-3 years of relevant experience, required.

Preferred Qualifications

  • Strong analytical and data manipulation skills.
  • Knowledge of end-to-end revenue cycle and receivables management workflows (understanding of CBO workflows preferred). Including No Fault Workers Comp
  • Understanding of IDX and EPIC

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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The Company
HQ: Lake Success, NY
74,000 Employees
Year Founded: 1997

What We Do

Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?

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