Revenue Cycle Business Partner

The Opportunity
We are seeking an experienced and motivated Revenue Cycle Business Partner (RCBP) to serve as a key player in driving revenue cycle excellence. This critical role involves collaborating with internal and external stakeholders to support best-in-class revenue operations with a focus on revenue preservation, field friction mitigation, education, and account management.

Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!  

Key Responsibilities

Revenue Cycle Support:

• Serve as a strategic partner and trusted advisor for Commercial teams, addressing complex revenue cycle field needs and fostering strong stakeholder relationships.
• Collaborate with Revenue Cycle Operations to identify inefficiencies and implement solutions to optimize performance and ensure compliance with industry standards.
• Provide high touch consultative revenue cycle support to existing and new blue chip accounts.

Education:

• Design and deliver tailored educational programs for healthcare providers and account stakeholders on topics like coding, reimbursement protocols, and documentation requirements.
• Create innovative materials, including webinars, training manuals, and FAQs, to support ongoing education efforts.
• Increase awareness of financial assistance programs and options through strategic outreach.
• Share industry insights and best practices to position iRhythm as a leader in revenue cycle management.

Issue Identification and Resolution:

• Proactively identify and address access and reimbursement challenges, focusing on high-impact payer issues.
• Lead investigations into payer-related problems, using data to develop strategic action plans.
• Serve as a subject matter expert and escalation point for complex billing, reimbursement, and compliance concerns.

Collaboration and Stakeholder Engagement:

• Build and maintain strong partnerships with key stakeholders, including Market Access, Payer Relations, Sales teams, and C-suite executives focusing on collaboration, shared goals, streamlining billing processes and ROI.
• Work closely with field sales teams to address coverage issues, enhance reimbursement strategies, and optimize financial outcomes.
• Act as a liaison between Revenue Cycle Operations and the Commercial team to ensure effective communication and alignment.

Compliance and Reporting:

• Ensure all activities adhere to regulatory standards, including HIPAA compliance.
• Analyze and interpret revenue cycle performance reports, using insights to recommend process improvements.
• Demonstrate business acumen and financial awareness to support the organization’s profitability and growth.

Continuous Improvement:

• Foster a culture of learning and innovation by identifying and implementing process enhancements.
• Gather feedback from healthcare providers and internal teams to improve the revenue cycle experience.
• Leverage expertise to establish best practices that set iRhythm apart in revenue cycle management.

Qualifications

Required:

• 5+ years of relevant experience with a bachelor’s degree, or 3 years with a master’s degree, or equivalent work experience.
• At least 5 years in managerial-level healthcare billing, coding, or reimbursement roles.
• In-depth knowledge of healthcare billing, coding, payer-specific requirements, and revenue cycle best practices.
• Proficiency in Microsoft Office Suite and ability to analyze financial data to identify trends.
• Strong collaboration, communication, and project management skills.
• Proven ability to influence stakeholders and drive improvements without direct authority.

Preferred:

• Experience in a clinical, medical device, or healthcare revenue cycle role.
• CPC Certification is strongly preferred.

Travel Requirements:

• This client-facing role requires up to 40% travel.

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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