Join Blossom!
We are a U.S.-based company with over 20 years of experience dedicated to enhancing the satisfaction of credit unions and their members. We are committed to developing simpler and more innovative financial services that assist credit unions in serving their current members and attracting new ones. We are building the next-generation technology layer for credit unions.
www.blossom.net
We’re looking for a detail-oriented and proactive Revenue & Billing Operations Manager with 5+ years of experience managing billing operations, vendor relationships, and administrative processes. The ideal candidate thrives in cross-functional environments, ensuring accuracy, efficiency, and compliance across financial and operational workflows.
About the Role
Our billing process is at the heart of our business, and it needs a dedicated owner. This isn't a back-office, transaction-processing role. We are looking for a strategic and hands on operator to be the architect and owner of our entire quote-to-cash process. You will be the central hub connecting Sales, Finance, and Product, ensuring that what we sell is what we bill, accurately and on time. You will have the unique opportunity to build a critical business function from the ground up, moving us from a collection of manual processes to a scalable, automated, and best-in-class billing operation. If you love bringing order to chaos and building systems that last, this is the role for you.
Responsibilities
- Own and optimize the quote-to-cash process, ensuring seamless flow from CRM to billing and financial systems.
- Build and maintain a centralized repository of customer contracts, ensuring all terms are accurately reflected.
- Lead billing audits to identify and correct discrepancies, maintaining data integrity.
- Act as the business owner of billing systems, partnering with Product and Engineering to improve automation and efficiency.
- Manage revenue-impacting projects, such as pricing updates and data migrations.
- Serve as the billing expert, resolving complex customer billing issues across teams.
- Proactively identify and fix root causes of billing or data inconsistencies.
What we’re looking for:
- 5–7+ years of experience in Revenue Operations, Sales Operations, Deal Desk, or Financial Systems roles.
- Strong ability to interpret and manage complex B2B SaaS contracts.
- Analytical mindset with excellent process design and problem-solving skills.
- Experience collaborating cross-functionally with Sales, Finance, and Product teams.
- Experience with HubSpot, Zuora, Chargebee, Stripe Billing, or NetSuite is a plus.
- C1 / Native English level.
Join Blossom and help build a world-class billing operation that drives accuracy, scalability, and growth across our global fintech ecosystem.
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What We Do
Blossom is a growing ecosystem of fully integrated core banking, digital banking and payments solutions. Born in the cloud and reimagined with credit unions to replace outdated systems and patchwork tools, one vendor at a time. Founded in 2020, Blossom acquired HomeCU in the same year, went live with its new platform in 2023 and acquired CUProdigy in 2024. Today, the company serves close to 400 credit unions, thousands of employees and millions of members. Headquartered in Ogden, UT and Coral Gables, FL, Blossom is on a mission to build the first intelligent banking system that puts credit unions at the center of their members' financial lives, helping local communities thrive and transforming the way people experience money.
