Revenue Assurance Manager

Are you ready to write your next chapter? 
 

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.
Are you ready to make your mark? Then you sound like a Worldpayer. 

About the team

Revenue Assurance maximises the realisation of revenue we are due from our customers. The team implement and manage control frameworks and governance over strategic change and our processes to reduce financial risk. Project-like in nature, our team investigates and understands issues, improving the tracking and realisation of our financial flows.
Our focus is partnering key stakeholders to drive root cause resolution and proactive measures to improve the customer experience and ensure we get it ‘right first time’ for our merchants. Through process analysis, re-engineering and understanding of technical problems the team deliver solutions to current and future business needs. We instill a culture of continuous improvement across everything we do, providing checks and balances to support the pace of change at Worldpay and enable us to grow.

What you will be doing

As a Revenue Assurance Manager, you will govern the delivery of strategic change and ensure our control frameworks are optimized to mitigate financial risk and protect our customer’s experience. You will work closely with teams in Global Financial Operations and other internal stakeholders like Relationship Managers, Operations and Finance to triage, investigate and rectify merchant impacting issues.
You will take ownership of working closely with our Analytics colleagues to review and analyse data sets to quantify and establish the root cause of revenue leakage and provide insights easily understandable by a non-technical audience. You will coordinate tracking and communication of related issues, quantifying the financial impacts and working with the LOB to address them at a root cause level.
This is a highly visible role and critical to its success is the ability to partner with a variety of senior stakeholders, technical and operational teams to provide data driven insights, understand key business drivers and risks and implement solutions to get the right outcome for Worldpay and our customers.

What you bring:

· Solid change management experience: the ability to influence, gain acceptance for and govern change effectively.

· Proven experience in the design and delivery of assurance control frameworks that keep pace with business change and emerging risks and a clear understanding of financial principles.

· Demonstrable experience of business partnering stakeholders and leading virtual teams to deliver change, process, and financial improvement initiatives.

· Excellent analytical skills that enable you to use data to tell a story and bring key insights to life for non-technical audiences.

· The ability to communicate effectively both in writing and verbally.

· Strong delivery skills: the ability to plan and track initiatives effectively and identify and mitigate risks to successful outcomes.

· You are a focused and proactive self-starter, comfortable with autonomy.

· Strong Excel & PowerPoint Skills

Added bonus if you have:

· Experience working in an assurance, revenue or billing function in Payments, Financial Services or a high-volume transactional environment.

· Previous experience in payments/fintech is preferred but not essential.

· Experience in using data analysis tools such as Tableau or Power BI.

What we offer you

· A competitive salary and benefits

· A variety of career development tools, resources, and opportunities

· The chance to work on some of the most challenging, relevant issues in the payment industry

· Time to support charities and give back in your community