Revenue Assurance Analyst

Position: Revenue Assurance Analyst

Location: Kolkata

Full time permanent position

Responsible to perform Revenue Assurance tasks/efforts for assigned clients that includes:

· Identifying and recovering inaccurate expenses via anomaly detection, contract analysis, order and invoice analysis.

· Reporting results

· Managing client relations by providing requested information and meeting clients’ targets.

· The role consists of analyzing customer data (revenue data, provisioning date, ordering data, contract information) to identify areas where the client under bills its customers.

· Identified under billing instances must be validated and corrected in collaboration with the client.

· Utilizing TEOCO proprietary tool, create audit reports, review and analyze data output from multiple sources and identify revenue recovery opportunities in clients' customer base.

· Work with multiple stakeholders to validate findings and drive revenue recovery.

· Document research, work activities, and correspondence as needed and/or required.

· The analyst will be given a monthly and yearly revenue target to achieve by finding billing issues for the assigned client/s

• · Demonstrated analytical and problem-solving skills, coupled with strong communication abilities.

  · Experience working in client IT environment, CITRIX , VDI, high security

  · Expertise on MS Excel

  · Experience in data analysis, customer/client communication

  · Experience with Telecom order to bill processes.

  · Understanding on Telecom Vendor / customer/ Service Provider Invoices, PO, Audit , Contract/SOW/WO, Tariff

  · Knowledge on SQL, or MS Access, or Python or Business Objects is a plus

  · Experience in Revenue Assurance model in Telco background is a plus NOT mandatory

  · Bachelor's Degree, preferably in Finance, Accounting, Economics, Mathematics, or Statistics.

  · Desirable: Telecom background

• (Responsibility one, two, three, etc)