• Are you interested in joining a company who has been consistently recognised for its exceptional workplace culture and was recently named World's Best Workplace by Great Places to Work and Fortune Magazine?
• Are you interested in joining an organisation with a proven commitment to sustainability, driving responsible travel globally and creating a positive environmental and social impact?
• Are you interested in a very competitive salary, having access to amazing hotel discounts; the ability to carry out your work from a location anywhere in the world for up to 20 days for up to 2 months consecutively a year, and working in a hybrid environment by being part office and part home based.
If the answer is “yes”, and you have the relevant data analyst skills then we would love to hear from you. To strengthen our truly international team supporting a global customer base, with team members from 30 different countries, and a wide range of ages spanning across five generations, from Gen Z to Baby Boomers!
ResponsibilitiesPosition Summary
This is an excellent opportunity to join Hilton's Europe Revenue Management team based at Hilton’s Regional headquarters in Watford, North London with a hybrid approach working remotely for part of the week. The Revenue Management Consolidated Centre (RMCC) is responsible for hotel revenue management for 340+ hotels across the UK & Ireland and Europe regions, looked after by a very diverse team of over 100+ team members representing 30 nationalities, and offers world-class revenue management talent and tools to our hotels. This is an excellent opportunity to be part of Hilton’s continued success and growth with strong career opportunities beyond the initial role, with options to grow and develop within RMCC, to transfer to other departments within the corporate environment, or to a hotel-based role across the globe.
The Commercial Analyst will be responsible for maximising revenue, market share, and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This includes ensuring the delivery of a reliable and versatile reporting package to all RMCC stakeholders and driving the innovation of the Analyst department by engaging in project work and responsibilities that actively enhance the performance and scope of the Analyst Team’s capabilities.
QualificationsWhat are we looking for?
• Practical working experience within Data and Analytics
• Advanced Excel and strong numeracy and analytical skills
• Experience with data gathering and manipulation using VBA and/or Python and/or SQL
• Create and distribute daily, weekly and monthly reports
• Excellent communication skills – fluency in English, both verbal and written
• Able to articulate and introduce change effectively to drive continuous improvement of tools, processes, and procedures
• Demonstrable soft skills to include active listening to build trust, instil confidence and empower others
• Resilient and motivated – self organised, working well under time constraints while balancing concurrent tasks and priorities
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About UsHow We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Skills Required
- Practical working experience within data and analytics
- Advanced Microsoft Excel skills
- Strong numeracy and analytical skills
- Experience gathering and manipulating data using VBA, Python, or SQL
- Ability to create and distribute daily, weekly, and monthly reports
- Fluency in written and spoken English
- Ability to introduce and articulate change to improve tools, processes, and procedures
- Active listening and relationship-building skills to establish trust and confidence
- Resilience, motivation, self-organization, and ability to manage concurrent priorities under time constraints
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
